Diagrams helpdesk White Papers, Diagrams helpdesk Software, Diagrams helpdesk Research, Hardware and Services

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc.

December 2005 - (Free Research)

This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam.

(WHITE PAPER)

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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 2012 - (Free Research)

Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.

(WHITE PAPER)

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The Hidden Costs of Using Free Tools for Helpdesk Support by LogMeIn, Inc.

February 2012 - (Free Research)

Access this resource to learn why your “free” or legacy remote access and meeting tools for support could be costing you money without you knowing it.

(WHITE PAPER)

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A Visual Review of NAT and PAT by Global Knowledge

November 2010 - (Free Research)

Many people are confused by Cisco’s NAT/PAT naming conventions, such as “inside local”, etc. so I have put together a few diagrams that might help.

(WHITE PAPER)

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Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)

Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.

(WHITE PAPER)

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Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)

Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.

(WHITE PAPER)

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Getting Started With Data Center Infrastructure Management (DCIM): Moving Beyond Spreadsheets and Diagrams by nlyte Software

October 2011 - (Free Research)

This resource explores how integrated processes such as Data Center Infrastructure Management (DCIM) give IT pros the ability to simply deploy new assets and plan for future growth, control energy costs, reduce risks and increase operational efficiency. Learn more about DCIM solutions here.

(WHITE PAPER)

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Special report on EMC by ComputerWeekly.com

November 2011 - (Free Research)

This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.

(ESSENTIAL GUIDE)

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LANsurveyor 10.0 Automated Network Mapping and Documentation by SolarWinds, Inc.

November 2007 - (Free Research)

LANsurveyor automatically discovers and diagrams network topology, generates network maps in Visio, detects new devices and changes to network topology, and performs inventory management for hardware and software assets. Download a free 30-day trial today to see why more than 45,000 network professionals trust SolarWinds solutions.

(DEMO)

Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.

January 2012 - (Free Research)

Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.

(WHITE PAPER)

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SharePoint Customization Best Practices by Global Knowledge

December 2008 - (Free Research)

This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.

(WHITE PAPER)

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Automating User Provisioning: A User’s Perspective by Oracle Corporation

April 2011 - (Free Research)

Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.

(WEBCAST)

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12 Things to Know When Troubleshooting Your Network by Global Knowledge

December 2008 - (Free Research)

This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems.

(WHITE PAPER)

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Computer Weekly Special Report: Fujitsu by ComputerWeekly.com

January 2011 - (Free Research)

Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?

(WHITE PAPER)

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Top Eight Reasons to Upgrade Your Remote Support by LogMeIn, Inc.

February 2012 - (Free Research)

Uncover the top eight reasons to upgrade our remote support to increase productivity and customer satisfaction.

(WHITE PAPER)

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Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)

Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.

(WHITE PAPER)

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Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)

Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.

(WHITE PAPER)

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Optimizing Service Desk Value by FrontRange Solutions Inc.

December 2011 - (Free Research)

In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.

(WHITE PAPER)

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IT Automation - IT Service Management Strategies for Success by FrontRange Solutions Inc.

December 2011 - (Free Research)

Learn how to use automation to cut costs and optimize your service desk, software budget, and software management.

(WHITE PAPER)

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ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.

January 2012 - (Free Research)

Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.

(EGUIDE)

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