In this screencast, get the background on UML and BPM and see a demonstration of how activity diagrams can be used to model business processes. 

This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems. 

This session is designed to help you capture the best architecture/technical solutions and ensure that they are repeated by all developers. 

Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 

This paper describes how the 2010, 2007, and 2003 versions of Office work together with the 2010, 2007, and 2003 versions of SharePoint technologies. 

The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes. 

Virtual desktops provide many consolidation opportunities, as well as some unique security and business continuity advantages. This transcript will give you an overview of desktop virtualization, highlight several virtual desktop solutions, and analyze the operational efficiency gains possible with desktop virtualization. 

Read this white paper to examine the top 3 productivity problems software development teams face. Learn how companies with a central hub of product intelligence are better able to stay connected throughout development, reduce defects and redundant research, build products faster and more efficiently, and more. 

Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey. 

Discover how implementing an integrated talent supply chain management environment can help professional services providers enhance revenues by improving delivery performance and speeding client response. 

This paper presents service-oriented architecture (SOA) through the eyes of people with different roles within an organization. It will show their needs, challenges and tasks as they relate to SOA. 

There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.