InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

Implementing HA at the Enterprise Data Center Edge to Connect to a Large Number of Branch Offices by Juniper Networks, Inc. July 2008 - (Free Research) This paper explains how to deploy a highly available, working cluster by taking the design considerations and applying them to an actual deployment. (WHITE PAPER) READ ABSTRACT |

Value Proposition for IBM System Storage: IBM Information Infrastructure for SAP Deployments by IBM. August 2008 - (Free Research) Read this executive summary to find out about the future of SAP in large organizations. In it you’ll learn why storage strategies must be developed to optimize an organization-wide infrastructure. (WHITE PAPER) READ ABSTRACT |

ClockVIEW™ by Acumen Data Systems ClockVIEW enables businesses to plan, track and analyze time and labor data through applications for employee scheduling, time and attendance, leave management, labor activities and labor analytics.  (ASP & SOFTWARE PRODUCT)

Enabling Productivity through Application Acceleration: The Relation between Application Performance, and Productivity by Expand Networks March 2008 - (Free Research) The Compass platform cannot eliminate latency but the Compass platform does know how to mitigate the effects of latency, the effects that degrade response time and ultimately decrease productivity. (WHITE PAPER) READ ABSTRACT |

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. (WHITE PAPER) READ ABSTRACT |

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT)

Access Path Technical Resource Guide by CA. June 2008 - (Free Research) Download this easy-to-use animated tool that describes in steps the various ways to access paths for DB2 z/OS version 9. (WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

Managing Security on Mobile Phones by Nokia. January 2008 - (Free Research) This paper describes the challenges of provisioning and managing security in mobile phone environments and how a well-designed deployment system can alleviate these challenges. (ANALYST REPORT) READ ABSTRACT |

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT)

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT)

JobVIEW™ by Acumen Data Systems JobVIEW is a Job Tracking and Job Costing Manufacturing software application. JobVIEW shop floor data collection software has a significant return on investment to manufactures that build to order.  (SOFTWARE PRODUCT)

NI TestStand: Ready-To-Run Test Management Environment by National Instruments NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences.  (SOFTWARE PRODUCT)

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

White Paper: The State of Workforce Mobility by Nokia. January 2008 - (Free Research) The State of Workforce Mobility is based on the key conclusions of a market research project conducted by global research leader Simpson Carpenter on behalf of Nokia Enterprise Solutions. (WHITE PAPER) READ ABSTRACT |

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc. July 2008 - (Free Research) Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them. (WHITE PAPER) READ ABSTRACT |

Forecast, Schedule, and Optimize Labor Development with Infor HCM Workforce Scheduling by Infor. March 2008 - (Free Research) Join this Webcast for an overview of the labor scheduling process and how an automated scheduling solution has been successfully adopted in industries such as manufacturing, retail, healthcare, transportation and law enforcement. (WEBCAST) READ ABSTRACT |

Optimizing WAN Performance for the Global Enterprise by Intel Corporation. January 2008 - (Free Research) WAN performance is critical to enterprise business around the globe. Read this white paper to learn the latest WAN optimization technologies, market products available for optimizations and analyst recommended WAN best practices. (WHITE PAPER) READ ABSTRACT |

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT)

Integrating Learning into the Enterprise by SkillSoft Corporation August 2008 - (Free Research) This document discuss the latest trend in learning and development (L&D), focusing on what it is, how it has come into being and why it is important for organizations today and in the future. (WHITE PAPER) READ ABSTRACT |

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company) The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment.  (SOFTWARE PRODUCT)

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