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Business Process Modeling with UML by IBM
November 13, 2009 - (Free Research)
In this screencast, get the background on UML and BPM and see a demonstration of how activity diagrams can be used to model business processes.
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Technical diagrams of SharePoint 2010 Architecture by Microsoft Corporation India Pvt Ltd
November 12, 2009 - (Free Research)
This article contains a number of technical diagrams describing Microsoft SharePoint Server 2010 features, upgrade considerations, and benefits. Many of these resources are visual representations of recommended solutions. They include poster-sized documents available in formats including Microsoft Office Visio 2007 files, PDF files, and XPS files.
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The Return on Investment for PC Refresh by Intel Corporation
March 18, 2009 - (Free Research)
In this video, John Mahvi, PC Fleet Manager for Intel IT diagrams the financial logic Intel IT uses to justify a regular refresh of Intel's PC fleet. By maintaining a refresh cadence of approximately 3 years, Intel gains the benefits of increased security and manageability capabilities, as well as increased productivity and lower overall costs.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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10 Dying IT Skills by Global Knowledge
May 13, 2009 - (Free Research)
When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
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10 Hot Skills for 2009 by Global Knowledge
May 01, 2009 - (Free Research)
With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
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A Standard Approach to Process Documentation by Lombardi Software
December 21, 2009 - (Free Research)
Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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Data Center Facilities IT Handbook: Mastering data center climate control by Dell, Inc. and Intel
May 29, 2009 - (Free Research)
This SearchDataCenter.com eBook takes a look at how to master the climate control for the data center. Organizations are creating more heat in smaller places which in turn requires efficient and effective climate control. Read this paper to learn more about how to properly cool your data center.
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What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 01, 2009 - (Free Research)
It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
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ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.
May 2009 - (Free Research)
Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
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Project Management & Business Skills Training Catalog by Global Knowledge
December 2009 - (Free Research)
Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development.
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The Agile Business Analyst by VersionOne Inc.
September 2008 - (Free Research)
This white paper discusses the significant impact of agile development techniques on the business analyst community. Gain insight into the skills required by analysts for effective agile development, as well as the steps for a transition to agile...
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Simplifying Log Collection, Storage and Analysis by ArcSight, Inc.
September 2009 - (Free Research)
ArcSight Logger is a turnkey appliance for collection, efficient storage, and high-performance search and reporting of all enterprise log data. Read this paper to learn more details.
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The Agile Project Manager by VersionOne Inc.
June 2009 - (Free Research)
This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
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Keyword Search Strategies in E-Discovery by FTI Technology
December 2009 - (Free Research)
With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
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Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities by CDC Global Services - Catalyst
November 2009 - (Free Research)
Read this case study to learn how by leveraging Catalyst's expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.
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Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP® by TAKE Supply Chain
October 2009 - (Free Research)
Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability.
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Online Training Case Study by SyberWorks, Inc.
December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
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2009 IT Skills and Salary Report by Global Knowledge
March 2009 - (Free Research)
Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
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E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation
November 2009 - (Free Research)
Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
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