Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio. 

SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. 

This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. 

This white paper discusses several "must-have elements" as part of any organization's SharePoint adoption with DocAve plan. 

This paper examines 12 ways in which the Agile methods are valuable. 

Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 

The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 

Many people are confused by Cisco’s NAT/PAT naming conventions, such as “inside local”, etc. so I have put together a few diagrams that might help. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This resource explores how integrated processes such as Data Center Infrastructure Management (DCIM) give IT pros the ability to simply deploy new assets and plan for future growth, control energy costs, reduce risks and increase operational efficiency. Learn more about DCIM solutions here.