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A Standard Approach to Process Documentation by Lombardi Software
December 21, 2009 - (Free Research)
Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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Business Process Modeling with UML by IBM
November 13, 2009 - (Free Research)
In this screencast, get the background on UML and BPM and see a demonstration of how activity diagrams can be used to model business processes.
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Technical diagrams of SharePoint 2010 Architecture by Microsoft Corporation India Pvt Ltd
November 12, 2009 - (Free Research)
This article contains a number of technical diagrams describing Microsoft SharePoint Server 2010 features, upgrade considerations, and benefits. Many of these resources are visual representations of recommended solutions. They include poster-sized documents available in formats including Microsoft Office Visio 2007 files, PDF files, and XPS files.
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Standardize Systems for Audit Readiness and Improved Stability by Tripwire, Inc.
December 10, 2009 - (Free Research)
Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.
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The Return on Investment for PC Refresh by Intel Corporation
March 18, 2009 - (Free Research)
In this video, John Mahvi, PC Fleet Manager for Intel IT diagrams the financial logic Intel IT uses to justify a regular refresh of Intel's PC fleet. By maintaining a refresh cadence of approximately 3 years, Intel gains the benefits of increased security and manageability capabilities, as well as increased productivity and lower overall costs.
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Data Center Facilities IT Handbook: Mastering data center climate control by Dell, Inc. and Intel
May 29, 2009 - (Free Research)
This SearchDataCenter.com eBook takes a look at how to master the climate control for the data center. Organizations are creating more heat in smaller places which in turn requires efficient and effective climate control. Read this paper to learn more about how to properly cool your data center.
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ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.
May 14, 2009 - (Free Research)
Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives by SAP AG
June 05, 2009 - (Free Research)
The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
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Microsoft Virtualization without Taxation by Microsoft Corporation India Pvt Ltd
December 2009 - (Free Research)
This video compares Microsoft Virtualization to VMware and outlines the additional cost for VMware because they require four layers - hardware, virtualization, operating system and applications and Microsoft only requires three - hardware, operating system with virtualization, and applications.
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Miercom Rated Best Report for Cisco MDS 9500 by Cisco Systems, Inc.
April 2009 - (Free Research)
The MDS passed a rigorous battery of performance tests without frame loss or error. The MDS also provided full line rate and highest throughput for 8G compared to competition. Read the report for complete test results.
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Business Benefits to Hosting SAP with FIT – a Customer Perspective by Freudenberg IT
December 2009 - (Free Research)
Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP.
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Podcast: Notebooks vs. Netbooks: Matching Form with Function by Dell, Inc.
December 2009 - (Free Research)
While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Listen to this podcast to learn the pros and cons of netbooks and other larger format notebook systems.
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Download Citrix NetScaler VPX Express for Free! by Citrix
October 2009 - (Free Research)
Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it.
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Cisco Wide Area Application Services: WANs with LAN-like Speed by Cisco Systems, Inc.
December 2009 - (Free Research)
Cisco Wide Area Application Services (WAAS) enables consolidation of your branch office server, storage, application, and data protection infrastructure into the data center, allowing for a multitude of business benefits. Watch this informative video to learn more.
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Technical Overview of Windows Server® 2008 R2 Remote Desktop Services by Microsoft Corporation India Pvt Ltd
May 2009 - (Free Research)
This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies.
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Deploying Windows Server 2008 With System Center by Microsoft Corporation India Pvt Ltd
March 2008 - (Free Research)
System Center Configuration Manager and Microsoft Deployment now provide an integrated toolset. This article will describe how you can use Configuration Manager along with Microsoft Deployment to start rolling out Windows Server 2008.
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Branch IT Consolidation Using WAN Optimization Technology by Cisco Systems, Inc.
December 2009 - (Free Research)
Delivering solid application performance to branch and satellite offices is a clear business priority but costly and challenging to maintain for IT. How can you ensure the business gets what it needs while lowering IT costs and fueling greater consolidation and efficiency? Hear how leading enterprises are conquering this challenge and you can too.
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WAN Optimization for Mobile Employees by Cisco Systems, Inc.
July 2009 - (Free Research)
3G wireless solutions tend to be relatively low-cost and high-speed and are often available in areas where acquiring wired service may be difficult or impossible. This document demonstrates how to address some of 3G's limitations through the use of Cisco® Wide Area Application Services (WAAS).
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Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc.
December 2009 - (Free Research)
This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
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