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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Managing Dell PowerEdge C Servers in Hyperscale Environments by Dell, Inc. and Intel®

July 06, 2011 - (Free Research)
When companies run large-scale applications on multiple similar servers, they require a diverse set of tools that are designed for one-to-many system management. This white paper will review different system management options that provide monitoring in hyperscale environments. 
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Mobile apps reach the busy customer by SearchCRM

March 19, 2013 - (Free Research)
In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results. 
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Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge by Dell, Inc. and Intel®

January 25, 2012 - (Free Research)
This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape. 
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What if? Unleashing the Potential of Digital Signage by Insight

December 21, 2012 - (Free Research)
In this presentation transcript, Principle Analyst Zeus Kerravala of ZK Research reveals the secrets of utilizing digital signage to its fullest potential. Learn the transformations this technology has gone through, where it's going, and how businesses have successfully leveraged its power. 
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Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps

January 19, 2011 - (Free Research)
Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more. 
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3-2-1 Contact the Call Center by SearchCRM

January 31, 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. 
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Be Seamless Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications

June 13, 2013 - (Free Research)
You need to empower workers to seamlessly engage in the conversations and relationships that your business depend on with technology, processes, and network optimization. Read on to learn how to enable the "anytime worker" to thrive. 
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Why IPS Devices and Firewalls Fail to Stop DDoS Threats: How to Protect your Data Center's Availability by Arbor Networks

December 31, 2011 - (Free Research)
Read this white paper to discover the ins and outs of DDoS attacks and learn why IPS devices and firewalls are not enough to protect your data center availability. Click through now to find out how you can keep your organization protected. 
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SearchContentManagement eBook: The secrets of effective SharePoint deployments by AvePoint, Inc.

September 12, 2011 - (Free Research)
An eBook to effectively implementing SharePoint with your organization's collaboration technology. 
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Why Anti-DDoS Products and Services are Critical for Today’s Business Environment by Arbor Networks

October 22, 2012 - (Free Research)
E-commerce is quickly becoming a popular way to do business. Online retail provides monetary benefits, but businesses have to ensure protection because any downtime could cause a major loss in profitability. Consult this white paper to examine why intrusion prevention devices and firewalls can fail to prevent distributed denial of service attacks. 
(WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 26, 2011 - (Free Research)
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 
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Optimizing Worldwide SharePoint Data and Content Access with DocAve by AvePoint, Inc.

July 29, 2011 - (Free Research)
This white paper outlines the technological and infrastructural barriers that businesses must overcome to ensure their SharePoint platform can quickly respond to ever-changing needs at "Web speed." 
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Microsoft SharePoint Server 2010: What's New and What's Changed? by Global Knowledge

March 17, 2010 - (Free Research)
SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. 
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The Shortcut Guide to Assuring Website Performance through External Web Monitoring by Neustar®

October 15, 2010 - (Free Research)
Businesses have become dependent on Web sites and RIAs. As dependency increases, so does the complexity of Web site systems and expectations on service delivery. This book offers a detailed look at external monitoring, how to leverage monitoring to protect your brand and a roadmap for implementing and maintaining an external monitoring process. 
(EBOOK) READ ABSTRACT |

Mobile Commerce: The Path to Customer Engagement by SAP America, Inc.

June 10, 2013 - (Free Research)
In this resource, discover all you need to know about embracing mobility and leveraging mobile tools in order to embark on a successful path to customer engagement. Learn how to break down the barriers of traditional customer relationships so you can optimize the entire mobile commerce cycle, from customer awareness to transaction to follow-up. 
(WHITE PAPER) READ ABSTRACT |

Achieving Marketing Success Through Digital Presence Strategy by Limelight Networks, Inc.

August 01, 2012 - (Free Research)
Poor website performance (slow loading times or inaccessible content on mobile devices) negatively impact the success of your marketing initiatives - and traditional web content management (WCM) strategies fall short. Read on to learn key methods for improving your WCM to deliver a positive website experience and meet customer expectations. 
(WHITE PAPER) READ ABSTRACT |

The future of work: Expections of the next-generation workforce by ComputerWeekly.com

September 21, 2011 - (Free Research)
This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce. 
(IT BRIEFING) READ ABSTRACT |

Marketing strategies to improve customer understanding by OpenText

June 19, 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding. 
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Proven Practices for Upgrading and Migrating to SharePoint Server 2010 by AvePoint, Inc.

February 21, 2011 - (Free Research)
This paper discusses the requirements necessary for deploying SharePoint Server 2010,the different methods available for migration, key considerations for each, as well as proven practices,available tools to help make the move to Microsoft’s latest platform release with minimal businessdisruption. 
(WHITE PAPER) READ ABSTRACT |

It's all about customer satisfaction by Hewlett-Packard Limited

May 20, 2013 - (Free Research)
This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives. 
(WEBCAST) READ ABSTRACT |

The Total Economic Impact of IBM® Exceptional Web Experience by IBM

March 30, 2012 - (Free Research)
Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this. 
(WHITE PAPER) READ ABSTRACT |

The SharePoint Troubleshooting Guide: Healing SharePoint with House M.D. by Idera

June 21, 2012 - (Free Research)
What should you do when your SharePoint application fails? Inside this white paper find tips and steps on how to build a toolkit to troubleshoot obstacles in your SharePoint environment more effectively. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Application Life Cycle Management, a Cautionary Tale by AvePoint, Inc.

September 16, 2011 - (Free Research)
This transcript of a presentation on SharePoint focuses on application lifecycle management (ALM) and developing features. Coding, platform capabilities, enhancements, application development, automation of builds and more are discussed in this comprehensive resource. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Pilgrim's Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER

October 2008 - (Free Research)
Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. 
(CASE STUDY) READ ABSTRACT |

12 Advantages of Agile Software Development by Global Knowledge

January 2011 - (Free Research)
This paper examines 12 ways in which the Agile methods are valuable. 
(WHITE PAPER) READ ABSTRACT |

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