Device Multi Crm White Papers, Device Multi Crm Software, Device Multi Crm Research, Hardware and Services

Aberdeen Group: Business Value of Adapting Web Content for Mobile Devices (Sponsored by OpenText) by OpenText

January 02, 2012 - (Free Research)

This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.

(ANALYST REPORT)

READ ABSTRACT |

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor

January 06, 2012 - (Free Research)

This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

(WHITE PAPER)

READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.

(ANALYST REPORT)

READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Multi-Channel Digital Marketing: The New Era of Customer Engagement by OpenText

March 29, 2012 - (Free Research)

Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time.

(ANALYST REPORT)

READ ABSTRACT |

BlackBerry: Managing Mobility by BlackBerry

December 27, 2011 - (Free Research)

Watch this webcast to learn more about managing mobility - the concept of mobile enterprises, the challenges they face, and the solutions available to help them overcome these issues.

(WEBCAST)

READ ABSTRACT |

Information Security Magazine - May 2012 by SearchSecurity.com

May 01, 2012 - (Free Research)

Access this month’s issue to uncover strategies for taming the bring-your-own-device (BYOD) tide. In addition, explore other featured topics including VMware’s security partner program revamp, four keys to data loss prevention (DLP) success, top considerations for information security career recruitment and more.

(EZINE)

READ ABSTRACT |

Leveraging Web Content Management for Improved Online Marketing by OpenText

April 05, 2012 - (Free Research)

This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.

(WEBCAST)

READ ABSTRACT |

Preparing your Business: BlackBerry® Mobile Fusion by BlackBerry

February 22, 2012 - (Free Research)

Watch now to learn about the next-generation mobility solution: BlackBerry Mobile Fusion.

(WEBCAST)

READ ABSTRACT |

Working the Way Salespeople Work by Oracle Corporation

September 2008 - (Free Research)

Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.

(WHITE PAPER)

READ ABSTRACT |

Microsoft Convergence 2012 by ComputerWeekly.com

May 2012 - (Free Research)

Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.

(ANALYST REPORT)

READ ABSTRACT |

Advanced Authentication Goes Mainstream: Remote and Mobile Users are the Norm by CA Technologies.

May 2012 - (Free Research)

As users demand more remote access using a variety of endpoints, organizations must implement advanced authentication solutions to ensure the protection of their business. This webcast explores the importance of implementing risk appropriate, multi-layered authentication, and the key factors to consider when selecting an approach.

(WEBCAST)

READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

READ ABSTRACT |

SearchCRM.com E-Guide: Improving sales with an effective CRM strategy by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas.

(EGUIDE)

READ ABSTRACT |

Miercom Lab Testing Summary Report: Shortest Path Bridging Protocol by Avaya

November 2011 - (Free Research)

This whitepaper is a lab testing summary report of Ethernet fabrics. The study is trying to validate the advantages provided to the data center implementations by Shortest Path Bridging Mode (SPB or SPBM) protocol.

(WHITE PAPER)

READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.

February 2011 - (Free Research)

Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

(WHITE PAPER)

READ ABSTRACT |

Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

READ ABSTRACT |

How Ruggedness Reduces TCO for Mobile Computers by Intermec

May 2011 - (Free Research)

General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.

(WEBCAST)

READ ABSTRACT |

Computer Sciences Corporation - Customer Testimonial Video by SAP America, Inc.

March 2012 - (Free Research)

View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.

(VIDEO)

READ ABSTRACT |

Integrating Desktop Virtualization into Your Cloud Strategy by Dell and VMware

August 2011 - (Free Research)

This comprehensive, multi-media tutorial explores how desktop virtualization with Dell VMware can benefit SMBs in many different ways.

(WHITE PAPER)

READ ABSTRACT |

Decisions That Drive Success by IBM

November 2010 - (Free Research)

Learn how decision management optimizes and automates high-volume decisions to create successful outcomes. Read this white paper to learn how decision management makes it possible to use predictive analytics as an integral part of real-time decision process.

(WHITE PAPER)

READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

READ ABSTRACT |

The Future of Loyalty by SAP America, Inc.

December 2011 - (Free Research)

Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)