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Principles of Agile Architecture by Rally Software

August 2008 - (Free Research)
The benefits of Agile methods are becoming more obvious and compelling. While the most popular practices were developed and proven in small team environments, the interest and need for using Agile in the enterprise is growing rapidly... 
(WHITE PAPER) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by SearchSoftwareQuality.com

October 2013 - (Free Research)
In this eBook, experts will look at key metrics collected throughout the Agile life cycle to help managers get the data they need to determine when the application is ready to go live. 
(EGUIDE) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

Virtualizing Business-Critical Applications on vSphere by VMware, Inc.

October 2012 - (Free Research)
This in-depth whitepaper explains the benefits of virtualization for business-critical applications in your VMware environment as well as addresses the potential hurdles in the process. Uncover details about virtualizing Exchange, Oracle, SQL, SAP and more. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Avoiding Application Security Pitfalls by IBM

January 2011 - (Free Research)
This e-guide will explain why people aren’t integrating security with application lifecycle management, the risks businesses take by not taking security measures seriously and what you can do. Read this e-guide to learn why application security measures often fail and what can be done to mitigate them. 
(EGUIDE) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by Micro Focus

July 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more. 
(EBOOK)

Monitoring Your Applications' Vital Signs—Without All the Pain by Hewlett-Packard Limited

October 2013 - (Free Research)
The following article takes an intriguing and allegorical approach to describing everything you need to know about keeping your applications healthy and making sure that you know how to take the correct preventative measures for app care. 
(WEBCAST) READ ABSTRACT |

TechInsights Report: What Smart Businesses Know About DevOps by CA Technologies.

September 2013 - (Free Research)
In this white paper, explore the wide range of technologies and processes that are used to implement DevOps, from a study of 1,300 senior IT decision-makers worldwide. You'll learn how successful organizations are investing in tools, measuring results, and overcoming common obstacles to DevOps processes. 
(WHITE PAPER) READ ABSTRACT |

Achieve Security Success in the Creative Cloud by CDW Corporation

February 2014 - (Free Research)
Product, website and application design teams can now use Adobe Creative Cloud services to reduce licensing costs and access secure versions of Adobe's applications on a subscription basis in the cloud. This resource outlines Adobe's strict security measures around Creative Cloud as well and touches on the storage options and collaboration tools. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Application Portfolio Management by SearchSoftwareQuality.com

July 2013 - (Free Research)
In this handbook, find best practices in the daunting world of application portfolio management. Get the basics on building a business case for APM—as well as tips on measuring the financial benefit of each application. 
(EGUIDE) READ ABSTRACT |

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