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Rheem Mobilizes Field Service by Kony
May 07, 2013 - (Free Research)
This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Shred-It Goes Mobile with CRM-Service by Kony
May 07, 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
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Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com
November 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now.
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
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ABBYY Mobile DataCapture Solution: An Exciting New Channel for Data Exchange by ABBYY
May 2012 - (Free Research)
Read this technical paper to learn about a mobile data capture application technology designed to extract information from images scanned with your phone. With application tool kits like this, developers can create mobile applications that make the workforce more efficient with features that are unique to their marketplace.
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HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited
September 2012 - (Free Research)
Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.
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BlackBerry Java® Application Location-based Services Development Guide by BlackBerry
June 2010 - (Free Research)
Access this development guide to learn about location-based services on for BlackBerry Java Applications. This guide will cover: GPS overview, specifying the GPS mode, retrieving a location provider, retrieving the location of a BlackBerry device and geocoding and reverse geocoding.
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BlackBerry JDE Plug-in for Eclipse by BlackBerry
May 2010 - (Free Research)
The BlackBerry® JDE Plug-in for Eclipse® offers a familiar way to build and test rich mobile applications optimized for BlackBerry smartphones. Read on to learn more and to download the BlackBerry JDE Plug-in for Eclipse.
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Empower Your Technicians, Lower Your Costs by Kony
December 2012 - (Free Research)
Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.
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Expert Integrated Systems: Can you put expertise in a box? by IBM
June 2013 - (Free Research)
Can you package expertise? More and more IT executives are adopting a new approach that makes it easier, faster and less expensive to deploy infrastructure and applications by integrating hardware, software and field-tested "patterns of expertise" in the form of expert integrated systems. Find out more.
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Why Smart Phones in the Workplace Require Ruggedness by Intermec
May 2011 - (Free Research)
Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.
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Expert Integrated Systems: Can you put expertise in a box? by IBM
March 2013 - (Free Research)
Can you package expertise? More and more IT executives are adopting a new approach that makes it easier, faster and less expensive to deploy infrastructure and applications by integrating hardware, software and field-tested "patterns of expertise" in the form of expert integrated systems. Find out more.
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Mobile Payments Gain New Momentum in Evolving US Market by BlackBerry
August 2010 - (Free Research)
As a result of increasingly dynamic mobile users and an expanding base of smartphones, a growing array of payment mechanisms is reaching the market to take advantage of the power and flexibility of mobile devices. Continue reading to learn how mobile payment is evolving in the US Market.
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Solution Spotlight: Mobile Application Development - Avoiding Key Mistakes by IBM
November 2012 - (Free Research)
This expert resource examines how the enterprization of mobile apps is affecting design, performance and security requirements. And learn how maximizing mobile performance prior to release and incorporating changing requirements is critical to successful mobile application development projects.
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The Quest for a Cloud Integration Strategy by Dell Boomi
October 2012 - (Free Research)
Although Software as a Service (SaaS) has enabled businesses of all sizes to leverage enterprise-grade applications with affordable pricing, it has also introduced significant integration challenges. Read this paper to learn why a SaaS integration strategy is crucial for success, 8 elements to look for when evaluating a strategy, and more.
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Getting Started With LucidWorks Enterprise by Lucid Works
October 2010 - (Free Research)
This document provides a working knowledge of the LucidWorks Enterprise search development platform. Learn about installation, indexing content from local files, web sites, databases, searching, as well as improving the user experience using features such as user alerts, auto-complete and spell-check. Previous programming experience not required.
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