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Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc. September 2008 - (Free Research) While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between...  (WHITE PAPER) READ ABSTRACT |

Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc. October 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives.  (WEBCAST) READ ABSTRACT |

Open Source in the Next Computing Wave by Red Hat January 2009 - (Free Research) The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role.  (WHITE PAPER) READ ABSTRACT |

Linux Client Migration Cookbook, Version 2: A Practical Planning and Implementation Guide for Migrating to Desktop Linux by Red Hat May 2009 - (Free Research) This implementation guide to migrating to desktop Linux provides a technical planning reference for IT organizations, large or small, that are now considering a migration to Linux-based personal computers.  (BOOK) READ ABSTRACT |

Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies October 2009 - (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.  (WHITE PAPER) READ ABSTRACT |

IDC White Paper By Carl W. Olofson. IBM's Secret Weapon: The Power, Flexibility, and Self-Managing Capability of Informix Dynamic Server by IBM October 2009 - (Free Research) Informix Dynamic Server (IDS) represents a technology that is too significant to compromise or to try to blend into a more general product line. That is why IBM decided to boost investment in IDS development and promote it as a premier relational database management system (RDBMS) for high-volume transaction applications.  (ANALYST REPORT) READ ABSTRACT |

SharePoint Conference 2009: Steve Ballmer Keynote Address by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) This video covers highlights from the Microsoft SharePoint Conference in 2009, including Microsoft CEO Steve Ballmer's keynote address.  (VIDEO) READ ABSTRACT |

Delivering Customer Value: Innovative Approaches to Maintain Competitive Success by SAP AG July 2007 - (Free Research) This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices.  (WHITE PAPER) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP AG September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Sun StorageTek Workload Analysis Tool 3.02 and Sun Flash Analyzer General Availability by Sun Microsystems, Inc. October 2009 - (Free Research) The Sun Flash Analyzer and Sun StorageTek Workload Analysis Tool (Swat), are open systems host-based, storage-centric Java applications that thoroughly capture, summarize, and analyze storage workloads for Solaris, Windows and Linux environments.  (DOWNLOAD) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft September 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.  (WEBCAST) READ ABSTRACT |

The Perfect Storm - Why Now Is The Time For Open Source by Red Hat and Intel June 2009 - (Free Research) Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.  (WHITE PAPER) READ ABSTRACT |

The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP AG June 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.  (WHITE PAPER) READ ABSTRACT |

A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell by MarketTools, Inc. August 2009 - (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.  (CASE STUDY) READ ABSTRACT |

With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft April 2008 - (Free Research) Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.  (CASE STUDY) READ ABSTRACT |

PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino by PistolStar, Inc. August 2009 - (Free Research) PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations.  (TECHNICAL ARTICLE) READ ABSTRACT |

SharePoint Conference 2009: Jeff Teper Keynote Address by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) In this Microsoft SharePoint Conference 2009 highlight video, you'll hear the keynote address from Corporate Vice President, SharePoint, Jeff Teper.  (VIDEO) READ ABSTRACT |

SharePoint 2010 Beta SDK by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) The Microsoft SharePoint 2010 (Beta) Software Development Kit (SDK) contains conceptual overviews, programming tasks, samples, and references to guide you in developing solutions based on SharePoint 2010 products and technologies.  (TRIAL SOFTWARE) READ ABSTRACT |

Winning the War for Talent in the High-tech Industry by SAP AG January 2009 - (Free Research) Human capital management (HCM) is becoming a priority for high-tech senior executives. The workforce is not only a source of competitive differentiation, but also the key to accomplishing a number of strategic goals such as product and service innovation and process improvements. This SAP Executive Insight addresses key questions.  (WHITE PAPER) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG September 2008 - (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.  (WHITE PAPER) READ ABSTRACT |

Tapping into the Universal Video API: Hardware Acceleration through the Intel® Media SDK by Intel August 2009 - (Free Research) This article offers an in-depth overview of the just-released Intel Media SDK, an API that offers a single-source approach for targeting a broad range of Intel architectures.  (JOURNAL ARTICLE)

Dell PowerEdge R610 Server - Core enterprise rack server built for space-constrained environments running mainstream business applications by Dell, Inc. and Intel May 2009 - (Free Research) Read this overview to learn about the Dell Poweredge T610 Server. This server is a key data center building block for IT professionals seeking the highest level of performance, availability, and expandability in a 2-socket server.  (PRODUCT OVERVIEW) READ ABSTRACT |

Webcast -- Malware: It’s Everywhere by IBM July 2009 - (Free Research) Join IBM for a one-hour presentation which introduces a new technique that combines IBM Rational AppScan & ISS technologies that scan to identify unwanted, embedded malware.  (WEBCAST) READ ABSTRACT |

Sales and Marketing: The New Power Couple by Microsoft December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.  (WHITE PAPER) READ ABSTRACT |

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