It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software. 

This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 

This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage. 

CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now. 

In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results. 

In this white paper, learn how IT leaders can simplify their deployments and untangle complexities by deploying key architectural environments such as service-oriented architecture (SOA), virtualization, and an application grid. 

Read this white paper and learn how an IBM Rational solution can help your company build better software faster, using an integrated application lifecycle management (ALM) solution designed to support collaboration across distributed agile development teams. 

The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience. 

This paper examines how proven test data management capabilities can help you deliver reliable applications and achieve maximum business value from you application investments.