This resource explores how UPS became an instant-on enterprise with an easy to manage converged infrastructure. This technology enabled them to respond quickly to business and IT developments, improve customer relationships, increase scalability and reliability, and reduce costs. Discover how your company can become an instant-on enterprise today. 

This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions. 

In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results. 

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.   

Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions. 

Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more. 

In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process. 

The IBM Rational ALM value estimator illustrates how your organization can be positively impacted by the use of Rational software solutions as you manage your software development and delivery from definition to deployment. 

Access this exclusive resource to discover the efficiency benefits of containment and learn about the differences between hot-air and cold-air strategies. 

The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 

In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010. 

Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. 

This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.