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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
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E-Guide: Harnessing Social Analytics by IBM

December 21, 2012 - (Free Research)
In this e-guide, discover how social media analytics software leverages text analytics capabilities to reveal patterns, trends, and potential business problems within online discussions. 
(EGUIDE) READ ABSTRACT |

Essential Guide: Project and Portfolio Management: Analyzing Business Project Needs by Rally Software

December 20, 2012 - (Free Research)
View this informative resource to learn more about proper sequencing, marketing a software project and how you can keep everything under control with the right tools. It provides a step-by-step process on managing customer driven software development as well as other important steps. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

January 29, 2010 - (Free Research)
Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The new business of technology: extend, transact and optimize by IBM

July 31, 2012 - (Free Research)
New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations. 
(WHITE PAPER) READ ABSTRACT |

Making Continuous Delivery and DevOps a Reality, a Customer Case Study by Electric Cloud

September 06, 2012 - (Free Research)
Watch this case study webcast to learn how FamilySearch reduced its application development-to-delivery time, automated its entire development cycle, and more. 
(WEBCAST) READ ABSTRACT |

Mobile apps reach the busy customer by SearchCRM

March 19, 2013 - (Free Research)
In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results. 
(EZINE) READ ABSTRACT |

Tactical Management of Agile Development: Achieving Competitive Advantage by Rally Software

August 2008 - (Free Research)
This white paper is an invaluable Agile development overview full of techniques, best practices and educational materials. Created specifically for people involved in Software Release Planning, Project Management, Defining Features, Req... 
(WHITE PAPER) READ ABSTRACT |

Marketing strategies to improve customer understanding by OpenText

June 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding. 
(EGUIDE) READ ABSTRACT |

The Future Of Mobile Application Development by Salesforce.com

January 2013 - (Free Research)
This  report focuses on the changes application developers need to understand if they want to build modern applications that deliver contextual customer experiences. It also looks at how modern applications will evolve over the next few years and what development teams should prepare for now. 
(ANALYST REPORT) READ ABSTRACT |

SAP® Custom Development: Meeting the Needs of Utilities Companies by SAP America, Inc.

September 2010 - (Free Research)
This paper explains how to stay ahead of the competition you need software solutions that support your unique business processes. The SAP® Custom Development organization offers utilities companies a comprehensive, flexible range of custom development services that transform your unique challenges into innovative solutions and business success. 
(WHITE PAPER) READ ABSTRACT |

The Journey to Smarter Commerce by IBM

April 2013 - (Free Research)
In this e-book, explore how you can deliver optimal experiences throughout the customer journey with the right buy, market, sell and service processes. Learn how a customer-focused approach can help you make smarter commerce decisions that improve customer loyalty and profitability. 
(EBOOK) READ ABSTRACT |

The Total Economic Impact of IBM® Exceptional Web Experience by IBM

March 2012 - (Free Research)
Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this. 
(WHITE PAPER) READ ABSTRACT |

HP Aligns with Customers through Agile Development by Hewlett-Packard Company

May 2010 - (Free Research)
This white paper details HP's progression to agile methodology. The purpose of this evolution is to improve the ability of HP’s R&D software development team to adapt to customer requirements, without adding cost and delays to its development processes. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Success with On-site Testing and Targeting by WebTrends (E-mail this company)

April 2013 - (Free Research)
Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes. 
(WHITE PAPER) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

October 2012 - (Free Research)
In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence. 
(WHITE PAPER) READ ABSTRACT |

Application Modernization: RAD for the Web Reaches System i by CodeGear

June 2008 - (Free Research)
In this whitepaper we discuss the Delphi/400 rapid application development (RAD) environment. 
(WHITE PAPER) READ ABSTRACT |

Personalized Marketing and Web Analytics by IBM

February 2013 - (Free Research)
In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline. 
(WHITE PAPER) READ ABSTRACT |

Forging a CEM Strategy by SearchCRM

August 2013 - (Free Research)
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy. 
(EGUIDE) READ ABSTRACT |

Establish a Strategic Advantage in Managing Change by IBM

August 2010 - (Free Research)
Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development. 
(WEBCAST)

Minimizing Code Defects to Improve Software Quality and Lower Development Costs by IBM

March 2009 - (Free Research)
This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code. 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to keep customers -- and keep them happy: High-return tactics for building customer loyalty by Microsoft

October 2011 - (Free Research)
This ebook is full of expert advice for implementing a successful customer experience management (CEM) plan. 
(EBOOK)

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now. 
(EZINE) READ ABSTRACT |

Being Agile in a Non-Agile World by Ivar Jacobson Consulting

July 2008 - (Free Research)
This paper discusses how to implement agile thinking in the context of both defined engineering practices and an organizations' Software Development Lifecycle. 
(WHITE PAPER) READ ABSTRACT |

CIOs Embrace Custom Application Development by SAP America, Inc.

July 2011 - (Free Research)
This white paper takes a look at the factors and trends driving the shift from cost-saving to business expansion. In particular, see how custom-development services are allowing enterprises to meet specialized customer needs to increase satisfaction, loyalty and profits. 
(WHITE PAPER) READ ABSTRACT |

Adobe Flash Builder 4 by Adobe Systems, Inc.

January 2011 - (Free Research)
Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more. 
(DOWNLOAD)

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