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Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.
September 2008 - (Free Research)
In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. 
(WHITE PAPER) READ ABSTRACT |

How to tackle trust and co-operation by ComputerWeekly.com
November 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 
(WHITE PAPER) READ ABSTRACT |

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.
March 2006 - (Free Research)
The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. 
(WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM
March 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. 
(WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 
(CASE STUDY) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)
June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

IT jobswatch - opportunities in retail by ComputerWeekly.com
February 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago. 
(WHITE PAPER) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Mobile location-based services gaining ground by ComputerWeekly.com
November 2010 - (Free Research)
From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com
January 2012 - (Free Research)
In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now. 
(EZINE) READ ABSTRACT |

Assessment Cross-Channel Experience Assessment by IBM
November 2011 - (Free Research)
This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy. 
(WHITE PAPER) READ ABSTRACT |

Latest IT bonus figures - what are IT professionals earning ? by ComputerWeekly.com
November 2010 - (Free Research)
Bonus payments have long been a feature of the reward package for most IT professionals, but when the UKeconomy went into freefall during late 2008, many employers either reduced such payments or did away withthem altogether. 
(WHITE PAPER) READ ABSTRACT |

#1 BI system for SaaS providers and ISVs by Actuate
January 2012 - (Free Research)
Learn why six leading software companies are now embedding BIRT into their product for highly customizable, visually rich data analysis and reporting rather than choosing to develop tools of their own. 
(CASE STUDY) READ ABSTRACT |

Riverbed Stingray Traffic Manager VMware vSphere 4 Performance on Cisco Unified Computing System by Riverbed Technology, Inc.
November 2011 - (Free Research)
This white paper examines the performance figures obtained by the Riverbed® Stingray™ Traffic Manager Virtual Appliance (VA) running on VMware vSphere 4.0, which was installed on the Cisco Unified Computing System (UCS). It compares those figures with tests run on a previous generation of Intel Xeon processors. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Cut Cloud Infrastructure Storage Costs by 7 Figures by Dell, Inc.
May 2011 - (Free Research)
Leveraging VMware View, iland offers a virtualized desktop offering called the iland Workforce Cloud. Learn how customers are able to compute at data center speeds and have access to their desktops from anywhere, anytime. 
(WHITE PAPER) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company)
May 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

iland Saves Seven Figures While Providing Cloud-Based Replication, Disaster Recovery and Desktop Virtualization Solutions by Dell and VMware
March 2011 - (Free Research)
iland needed a fully redundant, cloud-ready solution that would provide customers with high availability, scalability, ease of management and financial efficiencies. This case study examines the solutions iland decided to deploy and the benefits achieved. 
(WHITE PAPER) READ ABSTRACT |

ISVs Accelerate Their Applications with BIRT and ActuateOne by Actuate
January 2012 - (Free Research)
Download this white paper and learn how ISVs are leveraging Actuate and BIRT technology to deliver interactive functionality, customizable dashboards and rich visualization capabilities to their users. 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com
March 2011 - (Free Research)
This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company)
May 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 
(WHITE PAPER) READ ABSTRACT |

15 Top Paying IT Certifications for 2012 by Global Knowledge
February 2012 - (Free Research)
When it comes to IT certifications, not all certifications are equally valued by companies. Find out the top 15 certifications most in demand for 2012 and what their corresponding salaries are on average. Discover which certifications will net you a 6-figure salary. 
(WHITE PAPER) READ ABSTRACT |

Oracle SOA vs. IBM SOA – Customer Perspectives on Evaluating Complexity and Business Value by Oracle Corporation
December 2011 - (Free Research)
With this white paper, Oracle SOA vs. IBM SOA, you'll get a healthy perspective on SOA and figure out which option is best for your organization. 
(WHITE PAPER) READ ABSTRACT |

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