Desktops Seminars On-Line White Papers, Desktops Seminars On-Line Software, Desktops Seminars On-Line Research, Hardware and Services

The Network Evolution University: Next Generation Networks by SearchNetworking.com

November 09, 2011 - (Free Research)

In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.

(VIRTUAL SEMINAR)

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DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.

(HARDWARE PRODUCT)

Data Deduplication: Implementation, Advanced Uses and Testing with W. Curtis Preston, Independent Backup and Recovery Expert by Quantum Corporation

August 06, 2009 - (Free Research)

The exclusive sponsor of today's virtual seminar has compiled a library of useful information for you to read - and will have technical staff on hand in the virtual environment to answer your questions about deduplication technology.

(VIRTUAL TRADE SHOW)

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Introduction to Storage and How it is Applied in the Virtual World by SearchVirtualDesktop.com

March 30, 2012 - (Free Research)

In Joe Shonk's many virtual desktop and application journeys over the last few years, a reoccurring theme has continued to persist: storage.

(VIRTUAL SEMINAR)

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BriForum Academy by SearchVirtualDesktop.com

March 30, 2012 - (Free Research)

Every year people come from around the world to hear from leading industry experts, vendors and Brian Madden himself on the state of the industry and where things are going. Now, for the first time ever, select sessions of BriForum Chicago 2011 are going online in our BriForum Online Academy.

(VIRTUAL SEMINAR)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

IT Decision Center on Antimalware- Q3: Management by SearchSecurity.com

April 18, 2012 - (Free Research)

Question three featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Can devices – desktops and mobile – be managed through the same console? Find out what these vendors have to say by accessing their answers to this question now.

(VIRTUAL SEMINAR)

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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation

March 01, 2012 - (Free Research)

In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.

(WHITE PAPER)

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The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)

July 23, 2010 - (Free Research)

This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.

(WHITE PAPER)

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Data Protection Virtual Seminar by SearchSecurity.com

November 17, 2009 - (Free Research)

The combination of the ever-changing compliance landscape, Web 2.0 and technologies such as mobile devices have made it increasingly more difficult to track where your confidential data resides and put mechanisms in place to protect it.

(VIRTUAL TRADE SHOW)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Ensure High Availability with Proactive Support Services by Hewlett-Packard Company

May 11, 2012 - (Free Research)

Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.

(WHITE PAPER)

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A Better Option for Hardware and Software Support by Hewlett-Packard Company

May 11, 2012 - (Free Research)

Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.

(WHITE PAPER)

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Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company

May 11, 2012 - (Free Research)

Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.

(WHITE PAPER)

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Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

(EGUIDE)

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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 17, 2011 - (Free Research)

Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.

(EBOOK)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

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Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company)

April 27, 2004 - (Free Research)

As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.

(WEBCAST)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

The Intersection of HIPAA and Health IT Virtual Seminar by SearchHealthIT.com and SearchSecurity.com

May 03, 2012 - (Free Research)

Properly addressing HIPAA is about more than mere data security. This virtual seminar will examine the other key components of HIPAA compliance within an organization, including disaster recovery, network security and hardware encryption.

(VIRTUAL SEMINAR)

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Thetrainline.com: Datacentre Transformation by ComputerWeekly.com

May 29, 2012 - (Free Research)

Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.

(PRESENTATION)

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