The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc.. This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more... >> Discover more offerings from AMD and VMware, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 11, 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 27, 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

Xangati Virtual Desktop Infrastructure (VDI) Dashboard—VDI Performance Management by Xangati June 01, 2011 - (Free Research) Xangati Virtual Desktop Infrastructure (VDI) Dashboard provides ongoing operational management for VMware View and Citrix XenDesktop VDI environments.  It is a highly granular visibility solution that empowers you to successfully scale up your VDI deployments from early pilots while ensuring you provide the most optimal end-user experience.  (TRIAL SOFTWARE) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

PowerTerm WebConnect - Free 30 Day Trial! by Ericom Software June 29, 2010 - (Free Research) PowerTerm WebConnect enhances the flexibility and reliability of Microsoft Terminal Servers, Virtual Desktops and Blade PCs. More flexible, affordable and easier to deploy and extend throughout the organization,  Ericom's centrally administered solution installs and deploys in hours making it an ideal application for mobile workforces.  (TRIAL SOFTWARE) READ ABSTRACT |

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC July 26, 2010 - (Free Research) Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.  (TRIAL SOFTWARE) READ ABSTRACT |

vPro Resource Kit download by Intel June 15, 2012 - (Free Research) <p>Companies need to understand the configuration requirements of remote desktop technology before they actually purchase it. This resource kit provides free tools, videos, and documentation to help you determine the right solution for your organization and ensure its successful installation.</p>  (DOWNLOAD) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 20, 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

Download Citrix NetScaler VPX Express for Free! by Citrix October 25, 2009 - (Free Research) Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it.  (DOWNLOAD)

Browser based access to Windows applications and desktops – AccessNow by Ericom by Ericom Software October 28, 2011 - (Free Research) Try this free trial download to learn about a technology that delivers pure browser-based access to business-critical Windows resources from any PC, Mac, Linux, Chromebook, iPad, Android, and other HTML5-enabled device.  (TRIAL SOFTWARE) READ ABSTRACT |

The Citrix Desktop Transformation Model by Citrix February 14, 2011 - (Free Research) Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.  (WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys March 27, 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.  (WHITE PAPER) READ ABSTRACT |

Intel vPro technology resource kit by Intel May 18, 2012 - (Free Research) With this free download of the Intel® vPro™ technology resource kit, learn firsthand the value of this security and management solution, find step-by-step instructions for implementing and configuring Intel vPro technology, and more – click through to download now and get started!  (DOWNLOAD) READ ABSTRACT |

E-Book: Capitalizing on the VDI and Windows 7 Link by Dell and Microsoft November 18, 2010 - (Free Research) Access this chapter download for a detailed look at Windows 7 and its ability to be deployed and operate in a virtual environment. Learn more about the structure of Windows 7, keys to a painless migration, optimizing the user experience and more.  (EBOOK)

E-Book: Capitalizing on the VDI and Windows 7 Link by Dell and Microsoft August 25, 2010 - (Free Research) Access this chapter download for a detailed look at Windows 7 and its ability to be deployed and operate in a virtual environment. Learn more about the structure of Windows 7, keys to a painless migration, optimizing the user experience and more.  (EBOOK) READ ABSTRACT |

PowerBroker for Windows: Increase the Security of Your Desktop Assets by BeyondTrust Corporation May 01, 2013 - (Free Research) Uncover a solution that can help you quickly, easily, and cost-efficiently secure the Windows desktops in your enterprise through a "least privilege" approach.  (TRIAL SOFTWARE) READ ABSTRACT |

Citrix XenDesktop: Desktop Virtualization For All by Citrix May 15, 2013 - (Free Research) Desktop virtualization initiatives top the priorities of most IT managers and executives. Understanding your options for virtual desktops is essential for selecting the right solution.  Read this white paper to learn more about this key strategic directive and the types of desktop and application delivery models that are critical for success.  (WHITE PAPER) READ ABSTRACT |

Citrix XenClient by Citrix May 12, 2010 - (Free Research) Desktop virtualization is delivering significant benefits. User flexibility, desktop management cost reduction, and enhanced data security and access control. Now, Citrix XenClient extends all the benefits of desktop virtualization to laptop users.      (PRODUCT DEMO)

Kane County Saves $1 Million with Server and Desktop Virtualization on Dell Servers and Virtualized iSCSI SANs by Dell and VMware February 25, 2011 - (Free Research) Download this case study for an inside look at how the county virtualized 100 physical servers and 250 desktops, plus implemented a disaster recovery solution in two locations; and learn the solutions used and benefits achieved.  (CASE STUDY) READ ABSTRACT |

Applied Desktop Virtualisation by ComputerWeekly.com January 01, 2011 - (Free Research) This analyst report from Freeform Dynamics gives helpful advice for companies embarking on Desktop Virtualisation projects.  (ANALYST BRIEF) READ ABSTRACT |

Virtual desktops: preparing the enterprise for growth by Citrix July 19, 2011 - (Free Research) The ability to grow and quickly adapt to a changing marketplace is critical to any business and IT plays a critical role in providing an agile infrastructure that can quickly respond to meet business demands that enable growth.  This paper describes how desktop virtualization can support corporate growth initiatives.  (WHITE PAPER) READ ABSTRACT |

Three Must-Have Capabilities for Managing Enterprise Desktop Environments by Bit9, Inc. June 10, 2009 - (Free Research) Today, more than ever, businesses rely on a dependable desktop and laptop environment to drive revenues and growth. This whitepaper will discuss the three must-have principles that represent the most fundamental components that every IT organization must employ to realize a winning desktop management strategy.  (WHITE PAPER) READ ABSTRACT |

VMware Reference Architecture for Stateless Virtual Desktops with VMware View 4.5 by VMware, Inc. August 24, 2011 - (Free Research) This document provides a high-level summary of a reference architecture for stateless virtual desktops with VMware View™. By leveraging the tiered storage capability in VMware View to support stateless virtual desktops, organizations can lower costs by about USD $500 per desktop.  (WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Desktop virtualisation by ComputerWeekly.com October 05, 2012 - (Free Research) This eight-page buyer's guide looks at desktop virtualisation and identifies some of the options IT directors must consider when planning a virtualisation project.  (ESSENTIAL GUIDE) READ ABSTRACT |

Guide: Migrating from Windows XP to Windows 7 by ComputerWeekly.com November 05, 2011 - (Free Research) This Computer Weekly Buyer's Guide gives you the facts and advice you need to migrate your organisation from Windows XP to Windows 7.  (ESSENTIAL GUIDE) READ ABSTRACT |

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