The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT. 

This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone. 

In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present. 

The Dell Virtualization Discovery Center includes independent expert advice from industry analysts, Dell and Microsoft Hyper-V content for the enterprise and a Hyper-V podcast series. Learn how Windows Server 2008 Hyper-V with Dell technology can help you today. 

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 

Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities. 

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 

In March of 2009, VMware contacted Taneja Group to conduct an assessment of how VMware ESXi 3.5 and Microsoft Hyper-V compare when it comes to hosting multiple virtual machines - what is referred to in this report as "VM Density." Read this analyst report to learn about key findings from this study. 

<p>In this case study, learn how a bank improved their crisis management communications with help from BlackBerry Solution.</p> 

Learn more about BlackBerry PlayBook – a professional-grade tablet that will give you end-users what they want with the manageability and security CIOs are looking for. 

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.