Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 

This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. 

This case study looks at the typical experience of a Fortune 1000 company. A company turns to server and desktop virtualization in an effort to reduce the cost of distributed centralized operations centers. 

Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 

The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level. 

Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings. 

This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs. 

This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets. 

This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility. 

The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed. 

Spyware, viruses and other malware transported via Web sites represent the most serious data security threat to companies today. Companies need to proactively leverage technology and appropriate business policies to protect themselves, their customers and their employees from the threats presented via the Web. Read on to learn more. 

The Federal Desktop Core Configuration (FDCC) is an OMB mandated security configuration set applicable within United States Federal Government agencies. Learn how you can address each of the FDCC requirements with Lumension Vulnerability Management.