The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc.. This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more... >> Discover more offerings from AMD and VMware, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Citrix XenClient by Citrix May 12, 2010 - (Free Research) Desktop virtualization is delivering significant benefits. User flexibility, desktop management cost reduction, and enhanced data security and access control. Now, Citrix XenClient extends all the benefits of desktop virtualization to laptop users.      (PRODUCT DEMO)

CA Wily Customer Experience Manager by CA Technologies. December 30, 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

Desktops Virtualized - Live Chat Transcript by F5 Networks December 09, 2011 - (Free Research) Get answers to key desktop virtualization questions in this presentation transcript of a live chat Q&A session with independent industry experts and bloggers Brian Madden and Gabe Knuth, along with Senior Architect for F5 Networks, Charlie Cano.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Brian Madden & Steve O'Donnell chat about GreenBytes virtual desktop storage solutions by GreenBytes May 07, 2013 - (Free Research) In this exclusive webcast, virtualization guru Brian Madden examines the state of VDI storage solutions today, analyzing the results that different approaches can provide to help you increase your chances of VDI success.  (WEBCAST) READ ABSTRACT |

Expert Tips: Ten Essentials for Migrating Enterprise Desktops to Windows 7 by AppSense August 26, 2011 - (Free Research) Enterprise desktop migration involves the full re-engineering of desktops, laptops and all related management systems across a company. Access this expert e-guide from SearchEntepriseDesktop.com to discover the 10 essential steps to simplify desktop migrations to Windows 7.  (EGUIDE) READ ABSTRACT |

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc. February 01, 2009 - (Free Research) This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...  (WHITE PAPER) READ ABSTRACT |

Best Practices for Deploying Unified Communications with VDI by Cisco Systems, Inc. December 23, 2011 - (Free Research) This white paper discusses what IT architects need to know in order to successfully deploy desktop virtualization with communications and rich media, as well as support a variety of mobile devices.  (WHITE PAPER) READ ABSTRACT |

Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation UK Ltd February 15, 2012 - (Free Research) With Oracle CRM On Demand Desktop you can now use Microsoft Outlook as your primary CRM interface. Oracle CRM On Demand Desktop combines the best of both world, rich CRM information with intuitive Microsoft Outlook user interface sales reps are used to. Watch this video to learn how Oracle CRM On Demand Desktop can help your sales reps.  (VIDEO)

IT Decision Checklist: Virtual Desktop Infrastructure Security by Astaro February 15, 2011 - (Free Research) VDI presents enterprises with dynamic opportunities to improve security. Check out this e-guide to learn what those are and receive guidance on evaluating VDI security products.  (EGUIDE) READ ABSTRACT |

IT Decision Checklist: Virtual Desktop Infrastructure Security by Trend Micro November 02, 2010 - (Free Research) Traditional approaches to endpoint security have been challenged to keep up with malware and data loss. VDI presents enterprises with dynamic opportunities to improve security. Read this white paper to learn what those are and receive guidance on evaluating VDI security products.  (EGUIDE) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

CW Buyer's Guide: Storage and Back-up by ComputerWeekly.com June 2012 - (Free Research) This Computer Weekly Buyer’s Guide gives explains how you can get the most from storage and back-up and still stay within your budget.  (ESSENTIAL GUIDE) READ ABSTRACT |

UC and the Evolution of Enterprise Telephony by AVST (E-mail this company) April 2013 - (Free Research) This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).  (EGUIDE) READ ABSTRACT |

SDL Tridion Technical White Paper by SDL Web Content Management Solutions Division April 2011 - (Free Research) This white paper describes how SDL Tridion architecture and technological choices help organizations achieve their business goals. This paper describes technology options for website deployment, SDL Tridion in an enterprise enviorment, and the main components of SDL architecture.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Agent Desktop Optimization: Agents Can Finally Focus on the Customer whitepaper by SAP America, Inc. October 2012 - (Free Research) In the context of the contact center, being able to provide agents with insights needed to support and engage customers is critical to deliver a positive customer experience. And agent desktop optimization (ADO) initiatives help contact centers accomplish this objective by empowering agents. Continue on for insights.  (WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft June 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).  (WHITE PAPER) READ ABSTRACT |

Microsoft catches up with iPad support for Dynamics CRM by ComputerWeekly.com April 2013 - (Free Research) Nucleus Research assesses Microsoft's long-awaited announcement for iPad support and new Yammer capabilities for Dynamics CRM.  (ANALYST REPORT) READ ABSTRACT |

Virtualized Security: The Next Generation of Consolidation by BlueCoat April 2013 - (Free Research) By using a virtual infrastructure, you can create hundreds of firewall or IPS instances with distinct policies per segment on a single security platform. This white paper will take you through the basic components of one such high performance platform.  (WHITE PAPER) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.  (ANALYST REPORT) READ ABSTRACT |

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company September 2010 - (Free Research) Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.  (EBOOK) READ ABSTRACT |

Editorial Tip: CRM Expert Predictions for 2011 by Infor February 2011 - (Free Research) With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.  (EGUIDE) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.  (ESSENTIAL GUIDE) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft October 2011 - (Free Research) The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery.  (WHITE PAPER) READ ABSTRACT |

What's New With Microsoft Office Communications Server 2007 R2 by Microsoft March 2009 - (Free Research) This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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