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1 - 25 of 454 | Next Page

Understanding and Managing the Risk of Change by Global Knowledge
June 17, 2011 - (Free Research)
A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process. 
(WHITE PAPER) READ ABSTRACT |

DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research)
<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 
(WHITE PAPER) READ ABSTRACT |

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research)
Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly. 
(WHITE PAPER) READ ABSTRACT |

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research)
<p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p> 
(WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
(VIDEO) READ ABSTRACT |

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)

Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research)
Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud. 
(PRESENTATION) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Oak Hills Does the Math: VDI on Cisco UCS, VMware, and NetApp + Champion Solutions Group = $1.27M Savings by NetApp
January 05, 2012 - (Free Research)
Check out this case study to follow the Oak Hills District's journey to a desktop virtualization solution that allows them to meet both IT goals and budget requirements. In this paper you'll learn about the high-performance, highly scalable technology implemented to help meet these requirements 
(CASE STUDY) READ ABSTRACT |

Citrix XenDesktop Built on FlexPodDesktop virtualization from NetApp, Cisco, and Citrix for on-demand growth by NetApp
January 05, 2012 - (Free Research)
This white paper introduces an integrated infrastructure solution designed to meet the growing demands of today's virtualized data center. With the ability to be optimized for a variety of mixed application workloads, this technology allows simplified management of your virtual infrastructure and can lower TCO. Read on for more. 
(WHITE PAPER) READ ABSTRACT |

Easing the Transition to a Virtual Endpoint Infrastructure by EMC Corporation
April 30, 2012 - (Free Research)
This Technology Spotlight from IDC discusses the drivers, benefits, and challenges of creating virtual desktop environments, and examines a key technology that can help organizations successfully deploy virtual desktops. 
(WHITE PAPER) READ ABSTRACT |

RHEV for Desktops: Competitive Pricing Whitepaper by Red Hat
May 25, 2012 - (Free Research)
This document compares the pricing of Red Hat Enterprise Virtualization for Desktops (RHEV) with the pricing of VMware View 5 for desktop virtualization. Access a detailed price comparison for the use cases of 100 virtual desktops. 
(WHITE PAPER) READ ABSTRACT |

RHEV for Desktops Feature Comparison by Red Hat
May 25, 2012 - (Free Research)
<p>When choosing a desktop virtualization platform to manage your desktop infrastructure, your architecture and capabilities may be limited by the features offered by each product. This document details the features and benefits of Red Hat Enterprise Virtualization for Desktops 3.0 in comparison with current market competitors.</p> 
(WHITE PAPER) READ ABSTRACT |

Solution Overview Cisco VXI: Data Center by Cisco Systems, Inc.
October 01, 2011 - (Free Research)
<p>This solution overview forecasts trends that will impact various business functions in the workplace. Explore the advantages of desktop virtualization and learn how to meet the data center infrastructure requirements of this technology.</p> 
(WHITE PAPER) READ ABSTRACT |

Cisco VXI: Data Center by Cisco Systems, Inc.
May 25, 2012 - (Free Research)
<p>The success of your virtual desktop environment is largely dependent upon the data center infrastructure you have in place. This white paper describes the key architectural requirements for desktop virtualization and discusses a framework designed to help you meet them.</p> 
(WHITE PAPER) READ ABSTRACT |

Address Key Desktop Virtualization Use Cases with VMware View by VMware, Inc.
May 24, 2012 - (Free Research)
<p>This webcast introduces new technology that can help you seamlessly implement desktop virtualization without compromising security, user experience or budget. Discover how you can satisfy your end-users by giving them the freedom they demand, while still maintaining control over IT and your new environment.</p> 
(WEBCAST) READ ABSTRACT |

Introduction to VMware View 5 by VMware, Inc.
February 07, 2012 - (Free Research)
VMware View™ 5 simplifies IT management while increasing end user freedom by delivering desktop services from your cloud. Building upon VMware's leadership in desktop virtualization, VMware View 5 delivers a high-performance user experience while giving IT greater policy control. View this webcast to learn more about what this solution can offer. 
(WEBCAST) READ ABSTRACT |

1 - 25 of 454 | Next Page

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