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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Dialogue Live by Exstream Software.

Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Architecting a Lustre-Based Storage Environment by DataDirect Networks.

June 2008 - (Free Research)
This document details a number of design implications and provides the reader with information to make informed decisions to scale a high-performance cluster file I/O. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management by PTC

February 2008 - (Free Research)
This report serves as a roadmap for those companies seeking to improve productivity in their engineering change processes, but just as importantly make better business decisions that will drive product profitability. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software, Inc

JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies.

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Titan 3000 Series High Performance Network Storage by BlueArc Corp.

August 2008 - (Free Research)
BlueArc’s Titan 3000 Series is the next generation of intelligent platforms for file services designed to meet the requirements of today’s sophisticated enterprise data centers and high performance applications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders Inc

June 2008 - (Free Research)
The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: ROI in RFID Benchmark Report by TrenStar (E-mail this company)

July 2007 - (Free Research)
New developer toolkit technology and intelligent edge devices and the falling cost of tags and sensor hardware are shortening the expected time to positive ROI. This benchmark report demystifies the technology options, reveals the ROI, and provides a roadmap to best practices in the development, management and optimization of an RFID solution. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Process-Driven Business Intelligence: Building Smarter Business Processes by Information Builders Inc. (E-mail this company)

November 2006 - (Free Research)
Most organizations strive for efficiency because it ties to cost savings and better performance, while helping to anchor competitive advantages. However, improving efficiency requires organizations to continually seek new methods of managing increasingly complex business processes. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Podcast- Getting started with IT Process automation by BMC Software, Inc.

September 2008 - (Free Research)
In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Webcst- Getting started with IT Process automation by BMC Software, Inc.

September 2008 - (Free Research)
In this webcast expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc

June 2008 - (Free Research)
Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc

June 2008 - (Free Research)
Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IBS business software by IBS, International Business Systems

Armed with a range of smart and robust tools that allow you to organize, extract and analyze any range of data within your systems, the fully-integrated IBS offering will help you make proactive decisions for both the short and long term. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software.

April 2008 - (Free Research)
This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys Co.

March 2008 - (Free Research)
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Beyond the Internet: Building Multiplatform P2P Communities by Recursion Software, Inc.

October 2008 - (Free Research)
Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Essential Manager's Guide: Intelligent Communications by Avaya, Inc

June 2008 - (Free Research)
How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Do More to Manage your Growing Network with Less, Using Intelligent Automation by CITTIO

September 2008 - (Free Research)
The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris

RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.

March 2008 - (Free Research)
Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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