Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 

This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue. 

Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. 

Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 

SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 

By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. 

With Crystal Reports® software from the SAP® BusinessObjects™ portfolio of solutions, you can empower end users to explore reports interactively, create compelling reports with stunning visualizations, and develop powerful data "mashups." 

Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments. 

Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. 

Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment. 

This handbook is designed to help senior IT management calculate their organization's mobile ROI and TCO -- using an enterprise environment of 2,000 mobile users to demonstrate the approach -- and includes a 5-step analytical approach for reducing that TCO by as much as 15-20 percent.