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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Nucleus Research: The Future of Sales Performance Management by Oracle Corporation

May 31, 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc.

September 2010 - (Free Research)
By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered. 
(WHITE PAPER) READ ABSTRACT |

Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc.

June 2008 - (Free Research)
This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Go beyond the surface: User Experience Design At A Glance by Hewlett-Packard Company

June 2013 - (Free Research)
This brief resource explains how User Experience Design services can deliver strategic business value by enabling your organization to increase sales and conversions, improve customer retention, build brand trust, and more. 
(WHITE PAPER) READ ABSTRACT |

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers by Kofax, Inc.

December 2013 - (Free Research)
In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today. 
(WHITE PAPER) READ ABSTRACT |

A Frost & Sullivan White Paper: Beyond BPM-Enterprise Workload Management Reduces Costs and Improves Customer Service by Genesys

August 2013 - (Free Research)
To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to effectively assign work and monitor completion. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues. 
(WHITE PAPER) READ ABSTRACT |

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check by Sage Software

March 2012 - (Free Research)
Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs. 
(WHITE PAPER) READ ABSTRACT |

Scribe Insight Architecture Overview: A TECHNICAL OVERVIEW OF THE SCRIBE INTEGRATION TOOL by Scribe Software Corporation

March 2008 - (Free Research)
Scribe Insight has been specifically designed to support the effective deployment of a number of market leading business applications including Microsoft Dynamics CRM, Salesforce, SalesLogix, and Microsoft Dynamics GP. 
(WHITE PAPER) READ ABSTRACT |

Solution Configurator for SAP Business All-in-One Solutions by SAP America, Inc.

August 2009 - (Free Research)
Use SAP's Configurator to design and price your solution. Get an instant combined-cost estimate of the software, implementation services, and hardware for the ERP and CRM functionality in SAP Business All-in-One. 
(ASSESSMENT TOOL) READ ABSTRACT |

MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight

January 2007 - (Free Research)
MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet. 
(DATA SHEET) READ ABSTRACT |

No Time to Wait: The Imperative of Agile Customer Data Integration by Scribe Software Corporation

November 2013 - (Free Research)
View this helpful resource now to learn how you can easily integrate disparate customer data within your existing CRM, marketing, finance, support, and social applications. 
(WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 2011 - (Free Research)
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Success with On-site Testing and Targeting by WebTrends (E-mail this company)

April 2013 - (Free Research)
Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes. 
(WHITE PAPER) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

Oracle IT Modernization Series Modernization: The Path to SOA by Oracle Corporation

August 2008 - (Free Research)
IT organizations are under increasing pressure to reduce costs while at the same time increase their ability to react to ongoing business demands. To achieve this they need to take advantage of the cost savings and flexibility of a service-oriented architecture (SOA). Read this white paper to learn about more about SOA and its benefits. 
(WHITE PAPER) READ ABSTRACT |

Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions from SAP and Business Objects by Business Objects

September 2008 - (Free Research)
This white paper will provide insight into the new opportunities created by the SAP and Business Objects by sharing scenarios that illustrate current opportunities to deliver high value. 
(WHITE PAPER) READ ABSTRACT |

The Force.com Multitenant Architecture: Understanding the Design of Salesforce.com's Internet Application Development Platform by Salesforce.com

March 2009 - (Free Research)
To meet the extreme demands of its large user population, Force.com's foundation is a metadatadriven software architecture that enables multitenant applications. This paper explains the patented technology that makes the Force.com platform fast, scalable, and secure for any type of application. 
(WHITE PAPER) READ ABSTRACT |

The World of User Experience Design by Hewlett-Packard Limited

November 2013 - (Free Research)
In this on-demand webcast, learn what makes for an effective user experience and discover how the right user experience design service can help you find success. 
(WEBCAST) READ ABSTRACT |

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