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SharePoint Designer 2010 Beta (32 bit) by Microsoft Corporation India Pvt Ltd

December 08, 2009 - (Free Research)
Download the Beta version of SharePoint Designer 2010, the tool of choice for the rapid development of SharePoint applications. 
(TRIAL SOFTWARE) READ ABSTRACT |

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact

August 11, 2011 - (Free Research)
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations. 
(VIDEO) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 22, 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.

March 2006 - (Free Research)
The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 
(WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys

June 2008 - (Free Research)
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc.

July 2008 - (Free Research)
This white paper provides the three best practices for today's profitable contact centers. 
(WHITE PAPER) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys

September 2008 - (Free Research)
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals. 
(WHITE PAPER) READ ABSTRACT |

SharePoint Server 2010 Beta (x64 only) by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
SharePoint 2010 provides a robust development platform to rapidly build solutions using familiar tools like Visual Studio 2010 and SharePoint Designer 2010. Developers gain access to a rich set of out-of-the-box features such as Business Connectivity Services for read/write integration between application data, the web and Office 2010 client. 
(TRIAL SOFTWARE) READ ABSTRACT |

Data Modeling: A Necessary and Rewarding Aspect of Data Management by Burton Group

July 2008 - (Free Research)
Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to... 
(WHITE PAPER) READ ABSTRACT |

Extend the Monitoring of Distributed Applications with Operations Manager 2007 to Heterogeneous Environments with Jalasoft Xian Io by JALASOFT

March 2008 - (Free Research)
The Distributed Application Designer allows administrators to graphically define components which make up a service. Underlying is Operations Manager System Definition Model (SDM). 
(WHITE PAPER) READ ABSTRACT |

BPM and SOA: Better Together by IBM

October 2009 - (Free Research)
SOA standards, such as Web Services, make information resources and task automation applications available yet loosely integrated for process designers to use and reuse at will. Thus processes modeled with BPM tools can be rapidly implemented in production via SOA infrastructure. 
(WHITE PAPER)

Modelling the Insurance Enterprise by ComputerWeekly.com

February 2013 - (Free Research)
This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Developer Training on SharePoint 2010 by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
This training course was designed for professional developers interested in using Microsoft SharePoint 2010 to rapidly develop and deploy solutions. The course contains a series of videos and presentations that will help guide you along the way. 
(VIDEO) READ ABSTRACT |

SiSense Prism Do-It-Yourself Business Intelligence Software by SiSense Ltd.

September 2010 - (Free Research)
Cutting-edge, do-it-yourself business intelligence (BI) and analytics. Go from mountains of raw data to reports, dashboards and analytics in a single product, in just an hour or two! Data preparation and mash ups are quick and easy, using visual drag-and-drop tools. 
(DOWNLOAD)

The BI Survey The Customer Verdict the worlds largest survey of business intelligence software users by Board International

December 2012 - (Free Research)
BOARD offers a combined BI and performance management product with its new In-Memory, multidimensional database server and the user interface to go with it. Access this white paper today to gain expert insights, findings from various research surveys, performance rankings, customer feedback, and much more regarding all things BOARD. 
(WHITE PAPER) READ ABSTRACT |

HP Power Advisor Utility: A Tool for Estimating Power Requirements for HP ProLiant Server Systems by HP & Intel®

August 2009 - (Free Research)
With power requirements of computing equipment increasing and the cost of energy rising, IT organizations need accurate estimates of power and cooling requirements for designing and expanding data centers. This paper identifies factors that affect power requirements, introduces the HP Power Advisor utility, and explains how it works. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Data Protection in a Hyper-V Environment by Dell, Inc.

February 2010 - (Free Research)
This document provides information about planning your backup and restore strategies using Microsoft Hyper-V technology and the Dell PowerVault MD3000 storage array or the MD3000i storage array. Hyper-V provides the software infrastructure and management tools in Windows Server 2008 to create and manage a virtualized server computing environment. 
(WHITE PAPER) READ ABSTRACT |

Planning for Hyper-V: PowerVault MD3000i and MD3000 Storage Arrays by Dell, Inc.

February 2010 - (Free Research)
This document provides information about planning to implement Microsoft Hyper-V technology with the Dell PowerVault MD3000/MD3000i storage arrays. 
(WHITE PAPER) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com

January 2012 - (Free Research)
Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Business Information: Ring My Bell by SearchBusinessAnalytics

October 2013 - (Free Research)
A company's social consciousness, or multichannel awareness, can help it improve customer relationships and the bottom line – in this issue of Business Information. 
(EZINE) READ ABSTRACT |

CFD for Mechanical Design Engineers: “A Paradigm Shift for Better Design” by Mentor Graphics

June 2010 - (Free Research)
This paper provides CIMdata’s perspective on Computational Fluid Dynamics (CFD) analysis, including its motivation for use, value and future. It also describes Mentor Graphics’ FloEFD CFD analysis solution that is designed to provide product designers and engineers with direct access to CFD techniques directly in their design (CAD) environment. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: SEQUEL: The Triathlete of Data Access by SEQUEL-Software

July 2010 - (Free Research)
This transcript describes  how data access supports System i operations. Discover the key features and functions of a business information tool that caters to 3 System i user needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Sharepoint E-zine Vol.3: Using SharePoint's InfoPath feature to generate forms by SearchWinIT

October 2008 - (Free Research)
This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance. 
(EZINE) READ ABSTRACT |

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