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Featured Sponsors
Dialogue Live by Exstream Software.
Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.
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Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce
Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.
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ImageMC++ by Viking Software Solutions.
ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.
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Akamai Services for the High Tech Industry by Akamai Technologies.
Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.
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Whatever Happened to Service? by SERVICEPower.
June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results.
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Akamai Services for the High Tech Industry by Akamai Technologies
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Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.
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Orion NetFlow Traffic Analyzer by SolarWinds
August 2008 - (Free Research) Lack of visibility into network issues and performance. Need the ability to see what is going on with your network, which is using what bandwidth and the ability to shut down bandwidth that is not urgent, business-related.
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ESG Plasmon Enterprise Archive Appliance Whitepaper by Plasmon
April 2008 - (Free Research) New regulations and e-discovery requirements call for new digital archive measures. Download this ESG white paper by Heidi Biggar and learn how to get persistent data off primary storage systems and onto a new system that makes for easy retrieval.
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Rev-Trac Datasheet by Revelation Software Concepts
July 2008 - (Free Research) Rev-Trac® provides flexible, powerful and fully-featured change control for SAP solutions, no matter how complex or geographically dispersed your business environment are.
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The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software
July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
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ITIL Version 3 and the IT Service Catalog by newScale
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April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
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FACTS® CLAIMS & ENCOUNTERS™ by FACTS Services, Inc.
April 2008 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
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