Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM December 13, 2010 - (Free Research) This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.  (WHITE PAPER) READ ABSTRACT |

Going with the Flow: How to use Orchestration Designer successfully in support of the Avaya Aura Contact Center by Global Knowledge November 15, 2012 - (Free Research) Access this exclusive resource to learn about the evolution of programming instructions used for processing.  (WHITE PAPER) READ ABSTRACT |

SharePoint Designer 2010 Beta (32 bit) by Microsoft Corporation India Pvt Ltd December 08, 2009 - (Free Research) Download the Beta version of SharePoint Designer 2010, the tool of choice for the rapid development of SharePoint applications.  (TRIAL SOFTWARE) READ ABSTRACT |

Nucleus RTOS by Mentor Graphics April 14, 2009 - (Free Research) Complex microprocessors lie at the heart of every electronic device and embedded system in use today - from mobile phones to brain scanners. Such products demand sophisticated software to get the job done, and that's where operating systems come in.  (DEMO) READ ABSTRACT |

Coraid Ethernet SAN Delivers Reliable Business Continuity by Coraid March 29, 2013 - (Free Research) Explore this two-page case study to learn how a global healthcare technology leader solved the problem of unreliable backup and recovery operations by making the leap to a high-performance, scalable storage platform that seamlessly integrated with its existing software and tape archive.  (WHITE PAPER) READ ABSTRACT |

Case Study: SSB Wind Systems, End-To-End Service Mitigates Information Risks by Iron Mountain December 31, 2012 - (Free Research) This short white paper discusses how one organisation transformed its data and records management processes through end-to-end off-site data protection and records management services.  (CASE STUDY) READ ABSTRACT |

Data Protection in a Hyper-V Environment by Dell, Inc. February 08, 2010 - (Free Research) This document provides information about planning your backup and restore strategies using Microsoft Hyper-V technology and the Dell PowerVault MD3000 storage array or the MD3000i storage array. Hyper-V provides the software infrastructure and management tools in Windows Server 2008 to create and manage a virtualized server computing environment.  (WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Presentation Transcript: Flash Technology in HPC, Let the Revolution Begin by Sun Microsystems, Inc. July 01, 2009 - (Free Research) In this eSeminar transcript from Sun Microsystems, hosted by Tech Target, leading technical experts will discuss Flash technology and it's effect in the HPC environment.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Connect and Empower Mobile Salespeople by Oracle Corporation June 10, 2009 - (Free Research) Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it.  (WHITE PAPER) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com June 01, 2012 - (Free Research) Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.  (ANALYST BRIEF) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya October 29, 2012 - (Free Research) Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.  (WHITE PAPER) READ ABSTRACT |

Five Calls to Make When Developing a Mobile Learning Strategy by SkillSoft Corporation June 29, 2011 - (Free Research) Welcome to the exciting (and confusing) world of mobile learning. What are the five calls to make when developing a mobile learning strategy? Find out in this white paper.  (WHITE PAPER) READ ABSTRACT |

Solving the Distributed Data Problem by IBM July 07, 1967 - (Free Research) Companies need to reevaluate traditional methods of protecting branch office and PC data such as tape backups and other localized do-it-yourself solutions. Read this white paper to learn about remote on-demand services.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation May 17, 2011 - (Free Research) Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.  (DEMO) READ ABSTRACT |

Unified Communication Manager - Class of Service by Global Knowledge February 14, 2013 - (Free Research) This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations.  (WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Adoption Guidelines for Success by Plantronics February 10, 2011 - (Free Research) Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.  (WHITE PAPER) READ ABSTRACT |

CFD for Mechanical Design Engineers: “A Paradigm Shift for Better Design” by Mentor Graphics June 10, 2010 - (Free Research) This paper provides CIMdata’s perspective on Computational Fluid Dynamics (CFD) analysis, including its motivation for use, value and future. It also describes Mentor Graphics’ FloEFD CFD analysis solution that is designed to provide product designers and engineers with direct access to CFD techniques directly in their design (CAD) environment.  (WHITE PAPER) READ ABSTRACT |

Sharepoint E-zine Vol.3: Using SharePoint's InfoPath feature to generate forms by SearchWinIT October 2008 - (Free Research) This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.  (EZINE) READ ABSTRACT |

Improving Business Continuity for the Remote Office by Avocent February 2008 - (Free Research) Can you cost-justify complete infrastructure redundancy across multiple sites for the sake of improved business continuity? Learn about other ways to insure your IT is always on.  (WHITE PAPER) READ ABSTRACT |

Mobile Devices: Changing the Way You'll Service Your Customers by Interactive Intelligence, Inc. August 2012 - (Free Research) Discover how you can take advantage of the mobile revolution to deliver an improved and expanded service experience for your mobile device wielding users.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Public complaints case study by SAS Institute Inc. March 2013 - (Free Research) With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions.  (CASE STUDY) READ ABSTRACT |

Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold March 2011 - (Free Research) In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network.  (CASE STUDY) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc. March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.  (WHITE PAPER) READ ABSTRACT |

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