InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc.. TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to more... >> Discover more offerings from TechExcel, Inc..

TechExcel DevPlan: Meeting the Complexities of Today's Modern Project Management Teams by TechExcel, Inc. (E-mail this company) December 2006 - (Free Research) This one-hour web seminar features industry thought leaders commenting on key trends in the Application Lifecycle Management market. It also details how integrated planning, tracking and testing tools can increase team productivity and reduce the time required for achieving success. (WEBCAST) READ ABSTRACT |

The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya, Inc June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions. (WHITE PAPER) READ ABSTRACT |

Whatever Happened to Service? by SERVICEPower. June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results. (CASE STUDY) READ ABSTRACT |

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE)

Product Management & the Functional Designer: 3 Reasons It’s a “Must-Have” for Successful Products by ZIGZAG Marketing, Inc. July 2008 - (Free Research) Functional designers are process and workflow experts, acting as user surrogates to your organization, they form the glue between product management and engineering, translating market needs and business problems. (WHITE PAPER) READ ABSTRACT |

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT)

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) READ ABSTRACT |

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company) TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.  (SOFTWARE PRODUCT)

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel August 2008 - (Free Research) TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions. ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Data Modeling: A Necessary and Rewarding Aspect of Data Management by Burton Group. July 2008 - (Free Research) Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to… (WHITE PAPER) READ ABSTRACT |

An Introduction to Mobile Management by Nokia. August 2008 - (Free Research) This E-Guide addresses the numerous services provided by enterprise management platforms, which are necessary for a successful mobile deployment. (WHITE PAPER) READ ABSTRACT |

Fiber Optic Leader Sheds Light on WAN Data Protection Challenges by Silver Peak April 2008 - (Free Research) As a result of the Silver Peak-optimized WAN, Finisar employees can readily access their centralized Microsoft Exchange e-mail, Microsoft Windows file services and other applications. (CASE STUDY) READ ABSTRACT |

SoftBrands: YOUR AMBASSADOR TO CHINA by SoftBrands, Inc. March 2008 - (Free Research) Softbrands drives projects that range from single- to multi-site deployments. Explore how Softbrands can help you implement SAP applications and can provide direct sales, support services, product implementation, development and helpdesk resources. (WHITE PAPER) READ ABSTRACT |

Evolving Project Management Tools with Innovative Project Planning by TechExcel, Inc. (E-mail this company) June 2006 - (Free Research) As the software teams strive to provide more complex solutions, the role of the project manager has become critical in application lifecycle management. DevPlan's approach is to break a project into two layers: planning and execution. Planning takes place by breaking the project into areas of work, or sub-projects. (WHITE PAPER) READ ABSTRACT |

FPGAs - Under the Hood by National Instruments March 2008 - (Free Research) This white paper is intended for the nondigital designer who wants to understand the fundamental parts of an FPGA and how it all works "under the hood." (ANALYST REPORT) READ ABSTRACT |

Captaris Workflow - Business Process Workflow Automation by Captaris Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT)

zTestArchitect™ Test Automation Toolset by Logigear Corporation. zTestArchitect is a keyword driven test automation tool for functional testing at the center of a complete test automation framework that will enable your testing team to test earlier, test more, reduce costs and speed time-to-market.  (SOFTWARE PRODUCT)

Advanced RFID Measurements: Basic Theory to Protocol Conformance Test by National Instruments July 2008 - (Free Research) As RFID adoption continues to grow, engineers are faced with an increasing need to validate tags both for interoperability with products from other vendors and for conformance with the specified protocol. (WHITE PAPER) READ ABSTRACT |

Optimizing Retention in Your Production Database: Case Study - Apollo Group by Hewlett-Packard Company August 2008 - (Free Research) As databases grow, database archiving will play a larger role for users. In this Webcast, learn what comprises a successful archiving implementation and explore the pitfalls to avoid when implementing a database archiving project. (WEBCAST) READ ABSTRACT |

ERP in the Clouds: Business Integration that works by Workday. June 2008 - (Free Research) You're invited to join Workday VP of Integration Annrai O'Toole as he reveals the company's vision for making integration a seamless function of core HR and financial systems. (WEBCAST) READ ABSTRACT |

Taneja Report: F5's Acquisition of Acopia Networks & the Vision of the Next Generation Data Center by F5 Networks (E-mail this company) September 2007 - (Free Research) Server virtualization is being added to IT shops at a booming rate because IT has seen the benefits: improved utilization rates, reduced CapEx and improvements in flexibility. In this report, The Taneja Group explains that F5 Network’s acquisition of Acopia Networks tells us F5 recognizes that file virtualization is a critical piece of the puzzle. (ANALYST REPORT) READ ABSTRACT |

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT)

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