The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 

In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. 

This essential resource details how PC-over-IP (PCoIP) zero clients offer a secure, cost-efficient and easily managed alternative to repurposed legacy PCs. Find out how PCoIP zero clients offer superior user experiences without taxing the network by leveraging host side rendering and patented algorithms. 

According to Enterprise Integration Patterns author Gregor Hohpe, a new set of architectural techniques could help designers to better understand the elaborate conversation, workflow and event patterns that are seen more often these days. Read this e-guide to discover software that visually connects components in Apache Camel-based integrations. 

<p>Watch this webcast to explore an operations management suite designed to address the challenges associated with managing virtual and cloud infrastructures. Discover the benefits it can offer your organization and the common virtualization management concerns it can resolve.</p> 

Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud. 

Read this paper to learn how to enable a fast, scalable, fault-tolerant distributed foundation for data management that runs dynamically across the many-machine, many-core, memory-based computing topologies that today's organizations are assembling from existing IT resources and pay-as-you-go clouds. 

Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task. 

While desktop virtualization and VDI are certainly becoming trendy, the reality today is that properly designing a system is still complex and a source of worry and confusion for many architects. 

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

Access this white paper to learn how to build an operational FCR program without sacrificing your budget. 

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.