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FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications

September 21, 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 16, 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Harnessing Social Media to Boost the Bottom Line by SearchCRM

August 29, 2013 - (Free Research)
Launching a social CRM strategy? It's a good idea, but be careful not to overdo it. Get the keys to effective social CRM. 
(EBOOK) READ ABSTRACT |

Mobile, Social Engineering Top Data Security Management Concerns by Thawte Inc.

November 15, 2013 - (Free Research)
This e-guide, from SearchCIO.com, explores how to set up the right policies in order to successfully eliminate mobile, social engineering and data security management concerns. 
(EGUIDE) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Success with On-site Testing and Targeting by WebTrends (E-mail this company)

April 16, 2013 - (Free Research)
Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes. 
(WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine Vol. 38 The Data Center of the Future by SearchServerVirtualization

April 06, 2012 - (Free Research)
Transitioning to the virtual data center involves taking into account many trends that are just beginning to take off, such as cloud computing, IT consumerization and Big Data. In this expert e-zine, explore how you can take steps to embrace these new technologies and improve the efficiency of your data center. 
(EZINE) READ ABSTRACT |

SOA Design Principles for Dummies by IBM

June 14, 2013 - (Free Research)
Access this For Dummies eBook today and find a guide to applying the design principles of SOA to the business problems of today, including mobile, social, the cloud, and big data. 
(EBOOK) READ ABSTRACT |

A Unified Records Management Approach to Maximize SharePoint and Social Media by Iron Mountain

December 03, 2012 - (Free Research)
As the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before.  Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy. 
(WHITE PAPER) READ ABSTRACT |

Accenture Technology Vision 2013 by ComputerWeekly.com

February 19, 2013 - (Free Research)
Accenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders. 
(IT BRIEFING) READ ABSTRACT |

IT in Europe: Security in the Cloud by SearchSecurity.co.UK

August 26, 2011 - (Free Research)
Although cloud computing offers the ability to be flexible and agile at lower costs, many organisations are still hesitant to adopt because of one concern – security. This SearchSecurity.co.UK E-Zine explores the security challenges of cloud computing and offers expert advice for defending against the latest threats and mitigating risks. 
(EZINE)

Server Services from IBM by IBM

September 30, 2013 - (Free Research)
Access this expert resource to discover what many are using to design, build and manage high-performing server infrastructures to accommodate a spike in data volume. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 17, 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

A Framework for 2.0 Adoption in the Enterprise by NewsGator

May 05, 2010 - (Free Research)
This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout. 
(WHITE PAPER) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com

February 06, 2012 - (Free Research)
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. 
(EBOOK) READ ABSTRACT |

Web 2.0 Engaging Customer Passion by SDL Web Content Management Solutions Division

July 27, 2010 - (Free Research)
This paper examines the ways in which organizations can tap into Web 2.0 interaction as part of the marketing strategy, marketing tactics and communication plan to create customer engagement by matching your visitors' passion and to figure out the "best fit" for the new opportunities that present themselves. 
(WHITE PAPER) READ ABSTRACT |

Maintaining Trust: Protecting Your Web Site Users from Malware by IBM

November 02, 2009 - (Free Research)
This paper explores the problem of malware and how it is increasingly being delivered through legitimate Web sites. It also introduces new techniques from IBM that are designed to go beyond standard security measures to help organizations proactively defend against threats. 
(WHITE PAPER) READ ABSTRACT |

Driving Smart Data Management in the 3rd Platform Era by CommVault Systems, Inc.

March 26, 2014 - (Free Research)
This White Paper explores the challenges associated with data management in the context of the 3rd Platform, particularly around Big Data and cloud. In addition, the paper takes a look at how the adoption of CommVault Simpana can help organizations address these data management challenges. 
(WHITE PAPER) READ ABSTRACT |

LimelightDELIVER: Fast, Reliable, and Scalable Delivery of Video, Music, Games, Social Media, and Software by Limelight Networks, Inc.

March 06, 2009 - (Free Research)
Read this brief paper to learn about LimelightDELIVER, which is designed to accelerate rich media delivery to huge audiences, reducing the load on your infrastructure. LimelightDELIVER also accelerates delivery of standard web file formats, such as JPEG, GIF, JavaScript, CSS, and HTML. 
(ARTICLE) READ ABSTRACT |

Security Best Practices for Developing Windows Azure Applications by Microsoft

November 17, 2010 - (Free Research)
Are you a software designer, architect, developer or tester interested in secure cloud computing solutions?  Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.  
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 18 March 2014: Boost productivity with collaboration technology by ComputerWeekly.com

March 18, 2014 - (Free Research)
In this week's Computer Weekly, we hear from IT leaders improving collaboration and productivity for employees by using technologies such as unified communications and social media. We report from Mobile World Congress on the latest trends. And we examine how mobile device management tools can help build a trusted BYOD policy. Read the issue now 
(EZINE) READ ABSTRACT |

Rethinking Your Enterprise Security by Hewlett-Packard Company

May 31, 2012 - (Free Research)
The fact is that the world is constantly evolving, and always connected, and your enterprise must be too. View this resource to learn about modern threats and what you should do to remains safe. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Mobile Application Development - Avoiding Key Mistakes by IBM

November 30, 2012 - (Free Research)
This expert resource examines how the enterprization of mobile apps is affecting design, performance and security requirements. And learn how maximizing mobile performance prior to release and incorporating changing requirements is critical to successful mobile application development projects. 
(EGUIDE) READ ABSTRACT |

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