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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Cost Effective Techniques for Designing the Data Warehouse by Embarcadero Technologies, Inc.

November 30, 2010 - (Free Research)
A cost effective data warehouse project doesn't have to be an oxymoron. Rather than committing to a full-fledged waterfall style approach, it is possible to build a data warehouse incrementally and inexpensively, while at the same time preserving high-level architectural goals that lead to a true enterprise data warehouse. View this webcast now. 
(WEBCAST) READ ABSTRACT |

Key tips to develop better content by Jive Software

July 10, 2013 - (Free Research)
Do you want to improve your content? Today, the right content can set your business apart from its competitors. View this resource to learn more about how to improve your content marketing. It outlines 5 key asset development challenges and how social collaboration can help you master them. 
(WHITE PAPER) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 31, 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. 
(WHITE PAPER) READ ABSTRACT |

Seamless Design and GIS Integration by Autodesk

July 2008 - (Free Research)
With Autodesk Map 3D and Oracle Spatial forming the core of its GIS, Tacoma's efforts have met with spectacular-and award-winning-success. 
(CASE STUDY) READ ABSTRACT |

eBook: Simplifying Branch Office Management by SearchEnterpriseWAN E-Books

March 2010 - (Free Research)
Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies. 
(EBOOK) READ ABSTRACT |

Quantum DXi Solution Drives AAA Washington’s Backup Success by Quantum Corporation

July 2010 - (Free Research)
This case study examines AAA’s transition to Quantum DXi technology – both why they chose Quantum and how it was able to significantly improve their backup process. 
(CASE STUDY) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 28 January 2014: Tablets in the workplace by ComputerWeekly.com

January 2014 - (Free Research)
In this week's Computer Weekly, our latest buyer's guide examines the rise of tablets in the workplace, and how to fit them in to the corporate IT environment. We look at the risks to the UK banking system from over-reliance on legacy IT. And we find out how flash storage can help improve application performance. Read the issue now. 
(EZINE) READ ABSTRACT |

Server-Gated Cryptography: Providing Better Security for More Users by Thawte Inc.

May 2013 - (Free Research)
Discover how Server-Gated Cryptography (SGC)-enabled SSL certificates are crucial to protecting your organization and your end-users in the threat-filled vastness of cyberspace. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Project Management Trends For 2014 by ComputerWeekly.com

January 2014 - (Free Research)
There is growing unease with the status quo of current project management practices, this report from ESI International reveals 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Global State of the PMO 2013 by ComputerWeekly.com

July 2013 - (Free Research)
ESI International, assess the state of the Project Management Office (PMO) in its third annual world-wide survey. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Collaborative Learning in a Project Environment by ComputerWeekly.com

April 2013 - (Free Research)
This guide from ESI International explains how organisations can harness collaborative learning to drive better project management. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Business Analysis Trends for 2013 by ComputerWeekly.com

February 2013 - (Free Research)
A global panel of experts identifies the Top 10 Business Analysis trends in 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com

January 2013 - (Free Research)
A global panel of experts identify the top 10 trends in project management in 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

Calculating Training ROI by ComputerWeekly.com

October 2012 - (Free Research)
This guide from ESI International offers essential tips on calculating the return on investment of your training programme. 
(ESSENTIAL GUIDE) READ ABSTRACT |

10 Tips to Measure Training ROI by ComputerWeekly.com

September 2012 - (Free Research)
How do you measure the value of training to the business ? These tips will help you develop your business case. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com

May 2012 - (Free Research)
This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business. 
(IT BRIEFING) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com

January 2013 - (Free Research)
A global panel of experts identify the top 10 trends in project management in 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Analytics Solution Center (ASC) Website by IBM

November 2010 - (Free Research)
The IBM Analytics Solution Center in the Washington, DC area focuses on solving the business and mission problems of public sector agencies, and the U.S. Federal government through the use of analytics. Visit this center online and see how you too can gain access to useful information, industry experts, and technology to reach your mission goals. 
(INFORMATION CENTER) READ ABSTRACT |

Special Report on Adobe by ComputerWeekly.com

February 2014 - (Free Research)
This special 7-page report from Computer Weekly, updated for 2014, analyses the challenges facing Adobe, its financial performance, the services and products it offers, its place in the IT market and its future strategy. 
(IT BRIEFING) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

Ensuring Success with On-site Testing and Targeting by WebTrends (E-mail this company)

April 2013 - (Free Research)
Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes. 
(WHITE PAPER) READ ABSTRACT |

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