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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company)

December 2011 - (Free Research)
Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities. 
(CASE STUDY) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

Designing a DCM architecture for enhanced decision-making and collaboration by IBM

November 2011 - (Free Research)
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this expert e-guide, readers will learn to build "bridges" to extend case management activity across the enterprise, and enable more effective collaboration and decision-making. 
(EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best advanced case management architecture, Part I by IBM

November 2011 - (Free Research)
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making. 
(EGUIDE) READ ABSTRACT |

Best Practices White Paper: How to Plan and Design for Case Management Projects with Documentum xCP by EMC Corporation

May 2011 - (Free Research)
This white paper outlines best practice design phases for organizations planning case-based application development. Learn about the EMC Documentum xCelerated Composition Platform and its value to organizations that want to increase process efficiency with automated solutions that employ composition rather than custom coding. 
(WHITE PAPER) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

Crafting a DCM architecture: Principles, priorities and components to consider by IBM

November 2011 - (Free Research)
Designing a dynamic case management (DCM) architecture is more of an art—really, a balancing act—than a science. In this expert e-guide, readers will learn to address key principles and considerations involved in designing an effective DCM architecture, and incorporate organizational values and priorities into such an architecture. 
(EGUIDE) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation

August 2011 - (Free Research)
This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes. 
(WHITE PAPER) READ ABSTRACT |

Air-Cooled High-Performance Data Centers: Case Studies and Best Methods by Intel Corporation

November 2006 - (Free Research)
Combining innovations and best-known methods for air-cooled data center design helps provide new approaches for power and cooling. This white paper discusses real world examples of how to lower costs and improve performance within the IT infras... 
(WHITE PAPER)

Global Sourcing Trends in 2012 by ComputerWeekly.com

March 2012 - (Free Research)
The latest IT outsourcing trends from global law firm Morrison & Foerster. 
(IT BRIEFING) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Special Report on Steria by ComputerWeekly.com

September 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Outsourcing by ComputerWeekly.com

July 2011 - (Free Research)
This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Gaining a Competitive Design Advantage in the New Telecom/Datacom Marketplace by Telelogic, An IBM Company

June 2008 - (Free Research)
Embedded Market Forecasters, in this paper, present the case for using Model Driven Development (MDD). MDD is a preferred model because it allows for the development of software applications that are delivered on-time and meet pre-design expectations while also providing for the reuse of said software when the current hardware is replaced. 
(ANALYST REPORT) READ ABSTRACT |

Designing Secure Multi-Tenancy into Virtualized Data Centers by Continental Resources

April 2010 - (Free Research)
Today’s traditional IT model suffers from resources located in different, unrelated silos—leading to low utilization and gross inefficiency. Enterprise servers reside in one area of the data center and network switches and storage arrays in another. This document describes the design of - and the rationale behind - the Secure Cloud Architecture. 
(WHITE PAPER) READ ABSTRACT |

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