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The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft

October 21, 2011 - (Free Research)
Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment. 
(WHITE PAPER) READ ABSTRACT |

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation

September 2007 - (Free Research)
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Economic Impact of a BlackBerry Solution in North American Enterprises by BlackBerry

February 2010 - (Free Research)
In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software. 
(ANALYST REPORT) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry

June 2008 - (Free Research)
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry 10 Apps: Develop, Deploy, Manage and Secure by BlackBerry

April 2013 - (Free Research)
Dive into this presentation to learn more about BlackBerry® 10 development options, BlackBerry 10 enterprise platform and security, and deploying and managing BlackBerry 10 applications. Find out the exciting new features BlackBerry has to offer your enterprise today. 
(WEBCAST) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

Deploying BlackBerry Enterprise Server Express by BlackBerry

March 2010 - (Free Research)
Learn how BlackBerry® Enterprise Server Express can help you get the most out of your BlackBerry® smartphone. From smartphone applications to help you do more of what you love, to connecting you to business applications. 
(WEBCAST) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Hospital Sees BlackBerry Smartphones as a Way to Improve Patient Care and save Lives by BlackBerry

November 2007 - (Free Research)
This case study describes why Trillium Health Centre gave 40 BlackBerry smartphones to all of the members of the ICU team making it the first hospital in North America to test push email as an essential part of how the health care team worked together. 
(CASE STUDY) READ ABSTRACT |

Managing Application Push in the Blackberry Enterprise Solution by BlackBerry

January 2009 - (Free Research)
In this webcast you will learn that application push is the process of remotely installing software on a BlackBerry smartphone. 
(WEBCAST) READ ABSTRACT |

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones by BlackBerry

September 2011 - (Free Research)
Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption. 
(CASE STUDY) READ ABSTRACT |

Exchange Insider E-zine Volume 8: Prepping BlackBerry Enterprise Server for Exchange 2010 SP1 by SearchExchange.com

February 2011 - (Free Research)
Volume 8 of the Exchange Insider e-zine compares available Blackberry Enterprise Server (BES) editions and then gives instructions for deploying BES Express for Exchange 2010. You’ll also get an overview of configuring Exchange Server 2010 for BES and some device management best practices to make sure all your clients remain in peak condition. 
(EZINE)

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research)
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. 
(WHITE PAPER) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 2009 - (Free Research)
In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. 
(CASE STUDY) READ ABSTRACT |

The Strategic Advantage of Cloud-Based Email and Blackberry Services by USA.NET, Inc.

September 2009 - (Free Research)
Hosted Exchange with Hosted BlackBerry® Services can provide significant strategic advantages to organizations that rely heavily on messaging and mobile functionality. This Osterman Research paper describes the reasons why IT organizations should seriously consider taking a strategic step forward by using these cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry

September 2011 - (Free Research)
Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process. 
(CASE STUDY) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry

August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades. 
(WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry

August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades. 
(WHITE PAPER) READ ABSTRACT |

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry

January 2007 - (Free Research)
This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. 
(WHITE PAPER) READ ABSTRACT |

MicroStrategy Customer Success Story: Ceva Santé Animale by MicroStrategy Incorporated

August 2013 - (Free Research)
The CIO of Ceva Santé Animale, a global veterinary health company, wanted to "have everything on all devices without VPN (PC, Mac, iPad, Android and Blackberry." View this brief case study to learn how CSA built a sales enablement application on a mobile platform that aggregates CRM, ERP and sales data. 
(CASE STUDY) READ ABSTRACT |

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Android, BlackBerry, iPhone, and Windows Mobile by BlackBerry

November 2011 - (Free Research)
When selecting a mobile computing platform, organizations have to keep security and manageability at the forefront of their considerations. Access this comprehensive resource to explore the key criteria in selecting, deploying and managing a mobile operating system. 
(WHITE PAPER) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry

February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. 
(CASE STUDY) READ ABSTRACT |

CW buyer's guide: mobile device management by ComputerWeekly.com

February 2013 - (Free Research)
The Computer Weekly buyer's guide examines how to formulate a strategic policy for mobile device management (MDM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com

December 2012 - (Free Research)
In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

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