As Northeast Delta Dental grew its backup and recovery demands increased so the company decided to purchase Quantum DXi3500 disk appliances with deduplication and replication to address its needs. 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 

This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

This paper outlines the five fundamentals for a successful FCR program. 

Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey. 

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs. 

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 

This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise. 

In this presentation, our expert explores the key principals that are important for security practitioners to focus on to gain insight into their organization's security posture. 

This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations. 

This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.