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Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 04, 2012 - (Free Research)

Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.

(WHITE PAPER)

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Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare

February 2007 - (Free Research)

This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.

(ANALYST REPORT)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Exalytics-Powered App Demo: Analyze Almost a Billion of Records Instantly by Oracle Corporation

March 2012 - (Free Research)

Watch this demo, 'Exalytics-Powered App Demo: Analyze Almost a Billion of Records Instantly,' for an in-depth video demonstration of how this tool works from the users perspective and just how easy it is to have the right BI and analysis at your fingertips.

(PRODUCT DEMO)

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IBM Identity and Access Management Demo by IBM

December 2008 - (Free Research)

This illustrated demo shows how IBM offers a smarter, business-driven approach to Identity and Access Management.

(DEMO)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

New CA Application Performance Management Flash Demo by IBM

June 2008 - (Free Research)

Traditional, manual intensive approaches to application performance management are no longer adequate. In this demo watch the proactive solution set of CA Mainframe Application Performance Management

(DEMO)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge

February 2010 - (Free Research)

Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.

(WHITE PAPER)

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Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation

May 2012 - (Free Research)

Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever.

(EBRIEF)

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Trial: Rational AppScan Standard Edition V8.5 by IBM

March 2010 - (Free Research)

Download Rational® AppScan® Standard Edition V8.5, previously known as Watchfire AppScan, a leading Web application security testing tool that automates vulnerability assessments and scans and tests for all common Web application vulnerabilities including SQL-injection, cross-site scripting, and buffer overflow.

(ASSESSMENT TOOL)

Demo: Distributed Database Security with Real-time Monitoring and Audit Protection by IBM

May 2012 - (Free Research)

With the growing complexity of DMBS environments, malicious threats and compliance mandates, organizations often struggle to effectively safeguard their databases. In this brief demo, learn how you can protect your sensitive data in distributed DBMS environments with a holistic approach to data security and compliance.

(WEBCAST)

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Interactive Threat Analysis Demo: How to Gain Deeper Visibility and Protection

by RSA, The Security Division of EMC

August 2009 - (Free Research)

View this webcast to explore how to gain a deeper level of network visibility to thwart emerging threats and reduce risk with an interactive threat analysis application. Explore how NetWitness Investigator works, its benefits and how you can take advantage of them with this complimentary training session.

(WEBCAST)

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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel

April 2011 - (Free Research)

More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.

(WHITE PAPER)

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Presentation Transcript: Disaster Recovery Strategies for VMware Environments by Dell and VMware

April 2011 - (Free Research)

In this presentation transcript, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. He covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.

(PRESENTATION TRANSCRIPT)

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IBM Cognos Express in-action demos (Overview Portal) by IBM

July 2011 - (Free Research)

See this demo spotlight from IBM Business Partners. View demos on planning, profitability analysis, interactive dashboards and more. Look at real-world examples of how your midsize company can improve performance with IBM Cognos Express.

(PRODUCT DEMO)

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In Desktop Management, One Size Does Not Fit All by Quest Software

April 2012 - (Free Research)

Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource.

(WHITE PAPER)

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XenServer and XenDesktop Backups: From Agents, to Backup Scripts, to Doing it the Right Way! by PHD Virtual Technologies Inc.

April 2012 - (Free Research)

Check out this white paper to keep up with the latest in virtual backup operations. Learn about the impact virtualization has on existing backup solutions, discover the potential of agentless backup, learn about an integrated virtual backup and data protection solution and more.

(WHITE PAPER)

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Disaster Recovery Strategies for VMware Environments by Dell and VMware

April 2011 - (Free Research)

In this webcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.

(WEBCAST)

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The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research)

Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.

(WHITE PAPER)

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Demo Video: PCI Tokenization In Action by Intel

February 2012 - (Free Research)

This technical demo showcases tokenization of PAN data from an inbound invoice document. A sample deployment diagram shows where a tokenization broker fits into the back end application infrastructure and demonstrates different tokenization policy controls readily available within the Intel & McAfee product.

(VIDEOCAST)

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SAP Portal Site Management Video/Self Running Demo by SAP America, Inc.

May 2012 - (Free Research)

The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience.

(WEBCAST)

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Business Card Reader for iPhone Demo by ABBYY

April 2011 - (Free Research)

This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone.

(VIDEO)

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VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware

March 2011 - (Free Research)

In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.

(WHITE PAPER)

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