In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 

This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns. 

Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. 

In this brief video, learn how easy it is to extract customer data from source systems. The data will be cleansed and validated against SAP structures then migrated to ERP. 

Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. 

The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy. 

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 

With the growing complexity of DMBS environments, malicious threats and compliance mandates, organizations often struggle to effectively safeguard their databases. In this brief demo, learn how you can protect your sensitive data in distributed DBMS environments with a holistic approach to data security and compliance. 

This technical demo showcases tokenization of PAN data from an inbound invoice document. A sample deployment diagram shows where a tokenization broker fits into the back end application infrastructure and demonstrates different tokenization policy controls readily available within the Intel & McAfee product.