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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager by Cisco Systems, Inc.

January 2012 - (Free Research)
Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies

September 2008 - (Free Research)
Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions. 
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How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry

March 2009 - (Free Research)
Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 
(TECHNICAL ARTICLE)

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel

June 2012 - (Free Research)
This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience. 
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ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

Product Demonstration:  Dell EqualLogic PS Series Demonstration for SQL Server Protection and Rapid Recovery by Dell, Inc.

July 2011 - (Free Research)
Join Dell for a one-hour live presentation and demonstration of the EqualLogic Auto-Snapshot Manager / Microsoft Edition. See how ASM/ME with Smart Copy functionality provides storage administrators comprehensive SQL Server database protection, rapid recovery and high availability. 
(WEBCAST) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc.

March 2009 - (Free Research)
Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet. 
(ARTICLE) READ ABSTRACT |

Limelight Networks Case Study - Nintendo of Europe by Limelight Networks, Inc.

October 2013 - (Free Research)
Limelight Networks, Inc. has engineered an integrated suite of cloud-based Software, which allows organizations to optimize all aspects of their online digital presence across web, mobile, social, and large screen channels. 
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Dell EqualLogic and Microsoft WS 2008 Hyper-V Product Demonstration by Dell and Microsoft

June 2009 - (Free Research)
Join Dell for a one-hour live presentation and product demonstration of a virtualized server and storage infrastructure based on Microsoft Windows Server 2008 Hyper-V and the PS Series family of intelligent, iSCSI-based storage solutions. 
(WEBCAST) READ ABSTRACT |

Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research)
The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. 
(WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
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Presentation Transcript: Virtualization Best Practices 2010 - Technology in Action Demonstration by Dell and Microsoft

April 2010 - (Free Research)
This presentation transcript features a demonstration from Dell and Microsoft that highlights the use cases and technology that represent best practices for using virtualization today. Learn how to move workloads onto virtual servers and gain insight into how to prepare your staff for the transition. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Controlling High Fraud Risk of International Transactions iovation Reputation Services by iovation, Inc.

March 2008 - (Free Research)
Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
(WEBCAST) READ ABSTRACT |

Software as a service demonstration series by IBM

March 2012 - (Free Research)
See demos on how to support multi-tenancy using IBM middleware when composing user interfaces and designing data architectures for software as a service (SaaS) applications. Find examples of common industry scenarios, architecture guidance, and tips on how to use IBM middleware to overcome development challenges and deliver SaaS applications. 
(WEBCAST) READ ABSTRACT |

CloudBurst Technical Demonstration by IBM

September 2009 - (Free Research)
The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation

March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to... 
(WHITE PAPER) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com

May 2013 - (Free Research)
Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Application Lifecycle Management Webcast Series by Hewlett-Packard Company

August 2009 - (Free Research)
This new webcast series for Quality Management and Testing Professionals, will explore the extensive new capabilities required to keep pace with today's dynamic applications environment. 
(WEBCAST)

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