This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 

This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 

This paper discusses first contact resolution and the offerings for measuring success with FCR. 

E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size. 

This brief paper details the need for social network analysis (SNA), new methods for conducting it and why Sybase IQ is well-positioned to aid in the analytical queries needed to perform such analysis. 

As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. 

See the integrated reporting, analysis and planning capabilities that can help your midsize business to drive greater efficiencies, manage costs and identify growth opportunities. 

IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible, and generic IT processes are no longer effective. 

In this demonstration you will get an inside look at Dell's Advanced Infrastructure Manager (AIM), and learn Dell AIM's value add in highly virtualized environments. 

Watch this demo, 'Exalytics-Powered App Demo: Analyze Almost a Billion of Records Instantly,' for an in-depth video demonstration of how this tool works from the users perspective and just how easy it is to have the right BI and analysis at your fingertips. 

Over the course of 2010 and 2011, Forrester Research spoke to hundreds of customers about their enterprise service bus (ESB) activities, and conducted briefings and demonstration reviews as well as over twenty customer interviews to evaluate five commercial and four open source ESB product vendors. Access this paper to examine Forrester's findings. 

Watch this webcast to learn key tips on installing, configuring and managing VMware vSphere 5 environments. Review product demonstrations that offer step by step instructions for successfully implementing this technology. 

This brief webcast gives a thorough demonstration of the Compellent Storage Center Integration for VMWare VSphere.