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Connect and Empower Mobile Salespeople by Oracle Corporation

June 10, 2009 - (Free Research)
Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

Yahoo, Amex talk up different customer service approaches by Infor CRM

January 24, 2012 - (Free Research)
Access this tip guide to learn how American Express and Yahoo Inc., have conquered customer service obstacles while also decreasing customer relationship management (CRM) budgets. 
(EGUIDE) READ ABSTRACT |

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs by SAP AG

September 18, 2008 - (Free Research)
This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used. 
(WHITE PAPER) READ ABSTRACT |

The Future of Address Validation: Going Beyond Move Update to Cut Costs and Connect with Customers by Pitney Bowes Business Insight

September 13, 2010 - (Free Research)
Today, the need to connect with customers efficiently and effectively is more important than ever. The foundation of these communications is a complete and accurate customer record. This paper describes the validation requirements, opportunities and best practices to increase organizational efficiencies relative to enterprise address validation. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics GP & CRM CASE STUDY: King Plastic: Plastics Manufacturer Protects IT Investments, Boosts Efficiency with E-Learning by Microsoft Dynamics

January 2009 - (Free Research)
King Plastic uses Microsoft Dynamics CRM alongside Microsoft Dynamics GP to track sales leads and manage profiles for its growing list of customers. 
(CASE STUDY)

E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM

December 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. 
(EBOOK) READ ABSTRACT |

How to Orchestrate Your IT Processes by Hewlett-Packard Company

June 2014 - (Free Research)
In this on-demand webcast, learn how operations orchestration software enables you to automate IT processes -- including self-service user provisioning -- in order to streamline service delivery, improve performance, and cut costs. 
(WEBCAST) READ ABSTRACT |

Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd

April 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more. 
(EBOOK) READ ABSTRACT |

Product Demonstration:  Dell EqualLogic PS Series Demonstration for SQL Server Protection and Rapid Recovery by Dell, Inc.

July 2011 - (Free Research)
Join Dell for a one-hour live presentation and demonstration of the EqualLogic Auto-Snapshot Manager / Microsoft Edition. See how ASM/ME with Smart Copy functionality provides storage administrators comprehensive SQL Server database protection, rapid recovery and high availability. 
(WEBCAST) READ ABSTRACT |

Realizing the Promise of Integration by Emanio Inc.

April 2008 - (Free Research)
Learn how you can ensure your ERP and CRM implementation projects go smoothly and within budget. Achieve rapid ROI with the ability to easily implement, grow and support your applications as well as provide data uniformity throughout your company. 
(WHITE PAPER) READ ABSTRACT |

Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
(WHITE PAPER) READ ABSTRACT |

Introducing Social Business for the Mid-Market by IBM

April 2013 - (Free Research)
Consult this resource to learn more about the insight Aberdeen research discovered by studying 229 mid-sized companies. They looked to uncover if there were specific characteristics that made companies more interested in using social business. 
(WHITE PAPER) READ ABSTRACT |

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Successfully Leveraging Marketing Automation Technology: Building a Business Case by SearchCRM

August 2010 - (Free Research)
Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well. 
(EBOOK) READ ABSTRACT |

Realizing Rapid ROI Through Mobility by BlackBerry

February 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM

March 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor. 
(EGUIDE) READ ABSTRACT |

Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation

November 2011 - (Free Research)
Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Dell EqualLogic and Microsoft WS 2008 Hyper-V Product Demonstration by Dell and Microsoft

June 2009 - (Free Research)
Join Dell for a one-hour live presentation and product demonstration of a virtualized server and storage infrastructure based on Microsoft Windows Server 2008 Hyper-V and the PS Series family of intelligent, iSCSI-based storage solutions. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Virtualization Best Practices 2010 - Technology in Action Demonstration by Dell and Microsoft

April 2010 - (Free Research)
This presentation transcript features a demonstration from Dell and Microsoft that highlights the use cases and technology that represent best practices for using virtualization today. Learn how to move workloads onto virtual servers and gain insight into how to prepare your staff for the transition. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Is Your Strategy as Smart as Your Customers? by IBM

August 2012 - (Free Research)
In this white paper learn the Smart Commerce strategy developed by IBM, designed around customer needs, aspirations, and behavior. This paper goes in depth on each of the four key components of the strategy, demonstrating the work they've done with some of the top names in sports to deliver the Smarter Commerce experience. 
(WHITE PAPER) READ ABSTRACT |

Intel Technology Provider by Intel

November 2010 - (Free Research)
Designed for Business Resellers, Intel® Technology Provider has been designed specifically to support your technology sales and marketing efforts and enhance long term relationships with your customers. Read on to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS

December 2008 - (Free Research)
This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. 
(WHITE PAPER) READ ABSTRACT |

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