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Achieving a Single View of the Citizen With Information Management by Information Builders

December 31, 2012 - (Free Research)
This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more. 
(WHITE PAPER) READ ABSTRACT |

Integrating multiple channels to build a single view of the customer by Genesys

February 21, 2013 - (Free Research)
CEM is about so much more than just technology. It's also important to focus on implementing the right processes to facilitate collaboration across different departments and multiple applications. This expert resource describes proven strategies to optimize resources for CEM. 
(EGUIDE) READ ABSTRACT |

InterSystems Ensemble Enables Sydney IVF to Achieve Integrated Information Environment and Create Single Patient ID by InterSystems Corporation

June 11, 2013 - (Free Research)
Learn how one of the world's largest infertility clinics integrated applications to create a "single view of the patient," empowering providers with the data they need, right when they need it. 
(CASE STUDY) READ ABSTRACT |

Experts say CEM technology can build single view of customer by Infor CRM

January 24, 2012 - (Free Research)
This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. 
(EGUIDE) READ ABSTRACT |

Agile Development Poster by VersionOne Inc.

February 11, 2009 - (Free Research)
"Agile Development" is an umbrella term for several iterative and incremental software development methodologies and this document gives a single view of the entire process for agile software production. 
(WHITE PAPER) READ ABSTRACT |

Cisco Tidal Enterprise Scheduler by Cisco Systems, Inc.

January 25, 2011 - (Free Research)
Cisco® Tidal Enterprise Scheduler is a software solution for cross-application and cross-platform enterprise job scheduling, batch business process automation, and application integration. Continue reading this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

ArcSight Case Study: Experian by ArcSight, an HP Company

May 11, 2010 - (Free Research)
Experian is committed to ensuring the integrity and safety of its data. The company sought an enterprise solution that would allow it to monitor threats and vulnerabilities in an automated fashion. ArcSight ESM enables Experian to monitor and analyze security event data from all its systems within a single view. Learn more in this case study. 
(CASE STUDY) READ ABSTRACT |

HP Taming Virtualization - Server Automation by Hewlett-Packard Limited

October 01, 2013 - (Free Research)
Learn about getting virtualization under control by leveraging a system that provides a single view of the infrastructure and allows management of many servers at one time. 
(VIDEO) READ ABSTRACT |

Deepening Customer Experience: Analyzing, Optimizing, and Integrating CEM by OpenText

September 17, 2013 - (Free Research)
In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer. 
(EGUIDE) READ ABSTRACT |

Wholesale Grocer uses CONNX for Data Access, Data Integration and to Enhance Reporting Capabilities by CONNX Solutions

May 2008 - (Free Research)
Explore how a data access and integration solution saved one of North America's oldest wholesale grocers from replacing its ten year old distribution system and spending up to five million dollars on a brand new enterprise solution. 
(CASE STUDY) READ ABSTRACT |

Unified network traffic monitoring for physical and VMware environments by NetFort Technologies Ltd

October 2010 - (Free Research)
This white paper outlines an approach, based on monitoring network traffic, that delivers a unified view of network activity across virtual and physical components of the network. 
(WHITE PAPER) READ ABSTRACT |

What is an IT Operations Bridge and who benefits from it by Hewlett-Packard Company

February 2014 - (Free Research)
This webcast highlights an IT operations solution built for today's expansive data environment. Learn how tools that aggregate, control, and collaborate can improve availability, enhance efficiencies, and reduce management costs. 
(WEBCAST) READ ABSTRACT |

To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
(EGUIDE) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited

March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. 
(WHITE PAPER) READ ABSTRACT |

How Master Data Management Serves the Business by IBM

July 2011 - (Free Research)
This white paper explores the three major approaches that leading organizations use to put master data to work for the business and learn how to leverage a single view of your enterprise to reduce costs, increase agility and support compliance. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence: The Strategic Imperative for CIOs by Information Builders

January 2007 - (Free Research)
Business intelligence (BI) allows organizations to integrate applications and databases essential to users and enables analysis of information to optimize decision-making. 
(WHITE PAPER) READ ABSTRACT |

Building a Strong Customer Experience by Infor CRM

January 2012 - (Free Research)
Read this e-guide from SearchCRM.com to learn how American Express and Yahoo tackle customer service with their own twists, how to communicate through multiple channels and ways to craft a single customer view through CEM technology. 
(EGUIDE) READ ABSTRACT |

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf

November 2011 - (Free Research)
With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here. 
(EZINE)

Virtualization 2.0 Is All about Manageability - What You Should Look for in a Monitoring Solution by eG Innovations, Inc.

November 2008 - (Free Research)
This document outlines the key management challenges that must be overcome as the use of virtualization continues to increase in production enterprise environments. 
(WHITE PAPER) READ ABSTRACT |

The Journey to Smarter Commerce: Your customer in context by IBM

April 2013 - (Free Research)
Two of the biggest trends in commerce -- big data and more empowered customers -- are creating huge challenges for modern businesses. However, equally huge opportunities exist if you can successfully leverage big data to create a comprehensive, single view of the customer, resulting in optimum customer experiences. 
(WHITE PAPER) READ ABSTRACT |

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery by Apriso Corporation

March 2011 - (Free Research)
Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution. 
(ANALYST REPORT) READ ABSTRACT |

Best Practices in Data Management by SAS

March 2008 - (Free Research)
The key enterprise risk management (ERM) issue for many financial institutions is to get enriched data in a single place in order to report on it. Learn best practices for data management that are critical for ERM. 
(WHITE PAPER) READ ABSTRACT |

Alder Hey Children's NHS Foundation Trust Boosts Care Provision with Electronic Patient Records System by Dell, Inc.

March 2013 - (Free Research)
This case study highlights the benefits that Alder Hey Children's NHS Foundation Trust gained after implementing a content management system for digitized patient records. 
(WHITE PAPER) READ ABSTRACT |

UC Messaging by CDW Corporation

March 2011 - (Free Research)
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing. 
(VIDEOCAST) READ ABSTRACT |

HP IT Performance Suite: Perform Better by Hewlett-Packard Company

February 2012 - (Free Research)
Your business' IT tools interact with many different facets of your business. While these tools are helpful for automating processes and streamlining business, they also need management. Read on to discover a way to monitor your business performance in conjunction with IT tools. 
(WHITE PAPER) READ ABSTRACT |

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