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E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.

June 12, 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses. 
(EGUIDE) READ ABSTRACT |

CA Clarity Playbook Demo by CA Technologies.

November 11, 2013 - (Free Research)
All companies realize that aligning IT investments and resources to business goals is critical to a well-defined business strategy. In this brief webcast, watch a demo of a project portfolio management (PPM) tool that enables you to successfully connect IT strategy to business outcomes. 
(WEBCAST) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 31, 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by Oracle Corporation

February 01, 2010 - (Free Research)
The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy. 
(WHITE PAPER) READ ABSTRACT |

Accelerate your Managed Services with the MSP Playbook and get an exclusive look at our new MSP Playbook by N-able Technologies

October 01, 2013 - (Free Research)
Tune in now to access a helpful how-to playbook for understanding best business practices for your organization as a managed services provider (MSP). 
(WEBCAST) READ ABSTRACT |

Infor CRM Interaction Advisor by Infor CRM

July 22, 2009 - (Free Research)
Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. 
(PRODUCT DEMO) READ ABSTRACT |

CA eHealth Performance Manager Demo by CA Technologies.

October 23, 2009 - (Free Research)
Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted. 
(PRODUCT DEMO) READ ABSTRACT |

The Review Center Playbook: A how-to guide to using the Review Center within Contour by Jama Software

September 21, 2010 - (Free Research)
Review Center is a module within Contour that provides a fast and agile way to collaborate on requirements. It enables teams to discuss, review and approve requirements with stakeholders and customers in real-time. It can also cut requirements approval cycles from weeks to days. This playbook provides a step-by-step guide on how to use it. 
(WHITE PAPER) READ ABSTRACT |

Red Alert: Why Tablet Security Matters by BlackBerry

December 01, 2011 - (Free Research)
While tablet computers continue to grow in popularity, for enterprises, there is much to be concerned about. Fact is, most tablets are made for consumer entertainment and not for keeping enterprise secrets. However, the exception is the highly secure, enterprise ready BlackBerry Playbook tablet. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Sales Prospector Demo by Oracle Corporation

October 2008 - (Free Research)
View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers. 
(DEMO) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

BlackBerry PlayBook Tablet with OS 2.0, BlackBerry Mobile Fusion Management by BlackBerry

July 2012 - (Free Research)
Discover how you can balance the personal and professional needs of today's mobile workforce and finally find harmony between security and usability. 
(WHITE PAPER) READ ABSTRACT |

What 150 CIOs Want in an Enterprise Tablet – and How BlackBerry Playbook Stacks Up by BlackBerry

July 2012 - (Free Research)
Gartner predicts that 80% of businesses will deploy tablet computers across their enterprise by 2013. Review this comprehensive paper to discover what CIOs ranked as the top features and applications of an enterprise-grade tablet, and learn about one tablet option that stands apart from the competition. 
(WHITE PAPER) READ ABSTRACT |

Brian Madden and BlackBerry's Alan Panezic discuss BlackBerry Mobile Fusion, Balance, and PlayBook 2.0 by BlackBerry

February 2012 - (Free Research)
Watch this 10 minute video to hear Brian Madden, blogger, and Alan Panezic, VP of Enterprise Product Management from BlackBerry, discuss the new offerings BlackBerry is giving to make sure employers and employees are happy with their mobile device capabilities. 
(VIDEO) READ ABSTRACT |

Demo: Service lifecycle management in action by IBM

October 2009 - (Free Research)
Organizations moving towards Service-Oriented Architecture must manage their services from development to deployment. This demo shows how Rational Team Concert, Rational Asset Manager, and WebSphere Service Registry and Repository provide a comprehensive, integrated solution for organizations looking to realize SOA. 
(PRODUCT DEMO)

Microsoft Dynamics GP - Trial by Microsoft

September 2010 - (Free Research)
Experience the difference with a Microsoft Dynamics ERP or CRM solution! Watch the product demos or register for a “test-drive” trial and experience for yourself the robust functionality and innovative features of a Microsoft Dynamics solution. See a product in action or try before you buy. 
(RESOURCE CENTER) READ ABSTRACT |

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM

January 2012 - (Free Research)
Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty. 
(VIDEO) READ ABSTRACT |

IBM Tivoli Provisioning Manager Demo Launchpad by IBM

August 2011 - (Free Research)
The demonstrations included in this menu interface show how IBM Tivoli Provisioning Manager solutions can help you manage the complete life cycle of your data center and distributed resources from initial provisioning to patching and configuration maintenance to resource re-purposing or end of life. 
(PRODUCT DEMO) READ ABSTRACT |

Demo: Tivoli Identity Manager Express - Highlighting Security and Identity Management by IBM

March 2009 - (Free Research)
This multi-part demonstration highlights the security and identity management functions, features, and value of IBM Tivoli Identity Manager Express, including how it can benefit your organization's endpoint security. 
(DEMO) READ ABSTRACT |

Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing by Infor CRM

January 2012 - (Free Research)
This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns. 
(VIDEO) READ ABSTRACT |

2008 Video SEO Playbook by Brightcove

June 2008 - (Free Research)
This white paper de-mystifies the world of video search, and in doing so, provide you with a practical framework for video SEO that lets you maximize the value of your video content. 
(WHITE PAPER) READ ABSTRACT |

Performance Management: The Mobile App Development playbook by Hewlett-Packard Company

December 2013 - (Free Research)
In this report from Forrester Research, Inc., explore a variety of business, technical, and engagement metrics for mobile app development, as well as the tools and frameworks you can use to collect them. Plus, get recommendations for delivering fast feedback to get measurable value from your mobile apps. 
(ANALYST REPORT) READ ABSTRACT |

Cloud-based File Management System for BlackBerry PlayBook Tablet Customers by BlackBerry

July 2012 - (Free Research)
Discover details about a cloud-based content management solution that helps you achieve simple, secure content sharing from desktops, laptops, smartphones, or tablets in a flexible, dynamic manner. 
(WHITE PAPER) READ ABSTRACT |

Dell's Advanced Infrastructure Manager (AIM) Demo by Dell, Inc. and Intel®

March 2011 - (Free Research)
In this demonstration you will get an inside look at Dell's Advanced Infrastructure Manager (AIM), and learn Dell AIM's value add in highly virtualized environments. 
(WEBCAST) READ ABSTRACT |

eGuide: Essential playbook for SOA governance by IBM

December 2012 - (Free Research)
Check out this e-guide to explore internationally recognized integration thought leader David Linthicum's expert advice on how to leverage effective cloud governance that ensures the highest levels of security for your applications and services, eases interoperability challenges, and keeps costs from spiraling out of control. 
(EGUIDE) READ ABSTRACT |

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