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Cisco ASA 5500 Series by Cisco Systems, Inc..
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Prepare for the Future of Integrated Communications by AT&T Corp

December 13, 2011 - (Free Research)
Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them. 
(WHITE PAPER)

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks

August 2007 - (Free Research)
The beliefs that IMS architecture is nearly identical to SOA within the enterprise application development market are not without merit. Read this paper to learn the key differences. 
(WHITE PAPER) READ ABSTRACT |

Voice over IP Networks: Ensuring Quality through Proactive Link Management by Elfiq Networks

April 2008 - (Free Research)
Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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The MPLS Network: A Future-Proof Engine for Voice-Data Convergence by MegaPath Inc.

March 2010 - (Free Research)
Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper. 
(WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 2010 - (Free Research)
This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. 
(WHITE PAPER) READ ABSTRACT |

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG)

June 2010 - (Free Research)
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat. 
(WHITE PAPER) READ ABSTRACT |

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent

June 2009 - (Free Research)
As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. 
(WHITE PAPER) READ ABSTRACT |

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent

March 2009 - (Free Research)
The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco by ComputerWeekly.com

August 2010 - (Free Research)
The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

October 2010 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Top 3 Drivers for Flexible UC Reference Architecture by SearchSecurity.com

September 2012 - (Free Research)
This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow. 
(EGUIDE) READ ABSTRACT |

Wireless LTE Deployment: How It is Changing Cell Site Energy and Infrastructure Design by Emerson Network Power

November 2011 - (Free Research)
This whitepaper covers the increasing demands that smart devices have put on wireless infrastructure and how LTE deployment can help deal with it. 
(WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

The Benefits of Segmenting Your Network Infrastructure by Avaya

June 2011 - (Free Research)
Uncover how a single, homogenous network can lead to vendor lock-in and learn how you can overcome it as this white paper discusses a new solution that enables network segmenting, leading to more clarity and better pricing. 
(WHITE PAPER) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM

January 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. 
(WHITE PAPER) READ ABSTRACT |

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft

October 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. 
(CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Media Mobility Delivering Ultimate Video Experiences by Motorola, Inc.

December 2008 - (Free Research)
Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings. 
(WHITE PAPER) READ ABSTRACT |

Wireless Site Survey Best Practices by Fluke Networks

April 2008 - (Free Research)
This paper provides insight into best practices for executing wireless site surveys. 
(WHITE PAPER) READ ABSTRACT |

Change is Good: New Business Models for Converging Communications by Alcatel-Lucent

January 2008 - (Free Research)
Converged voice, data, and video communications must be designed to integrate with business processes. Read this paper that details how a tailored outsourcing solution is the answer. 
(ARTICLE) READ ABSTRACT |

Video Conferencing: Best practices to meet user demand and improve collaboration by SearchSecurity.com

March 2011 - (Free Research)
This e-guide discusses best practices to develop plans and policies for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measurable ROI. 
(EGUIDE) READ ABSTRACT |

Getting Started with Cisco Unified Communications Technologies by Global Knowledge

April 2013 - (Free Research)
The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! 
(WHITE PAPER) READ ABSTRACT |

The Promise of Mobile Unified Communications by BlackBerry

January 2009 - (Free Research)
Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand. 
(WHITE PAPER) READ ABSTRACT |

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