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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Best Practices for a BI and Analytics Strategy by SAP America, Inc.

February 01, 2012 - (Free Research)

This paper outlines some of the most common questions regarding BI and analytics and provides recommendations and best practices for improving your strategy.

(WHITE PAPER)

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Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management by Intel

December 31, 2011 - (Free Research)

Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management.

(WHITE PAPER)

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Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.

April 01, 2012 - (Free Research)

<p>Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.</p>

(WHITE PAPER)

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The Cloud: Promises and Realities by Global Knowledge

June 16, 2011 - (Free Research)

Many IT administrators believe the cloud is staged to offer adaptable, flexible and scalable resources at a fraction of the cost. But with varying definitions, strategies and expectations, the cloud is still clearly in the developmental stages. Take a look at this white paper for an expert analysis of cloud computing.

(WHITE PAPER)

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Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc. (E-mail this company)

August 2006 - (Free Research)

Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error.

(WHITE PAPER)

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DCIM Software to Cut Energy and Operational Costs

by APC by Schneider Electric

June 2011 - (Free Research)

Access this exclusive resource to learn how data centre infrastructure management software tools can simplify operational processes, reduce costs, and accelerate information delivery.

(WHITE PAPER)

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Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road by SERENA Software, Inc.

December 2011 - (Free Research)

IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.

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How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs by Schneider Electric

February 2012 - (Free Research)

Today’s IT pros are being challenged to convert their data centers from costly infrastructures into producers of business value. This resource explores how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.

(WHITE PAPER)

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Getting Started With Data Center Infrastructure Management (DCIM): Moving Beyond Spreadsheets and Diagrams by nlyte Software

October 2011 - (Free Research)

This resource explores how integrated processes such as Data Center Infrastructure Management (DCIM) give IT pros the ability to simply deploy new assets and plan for future growth, control energy costs, reduce risks and increase operational efficiency. Learn more about DCIM solutions here.

(WHITE PAPER)

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S&OP: Best Practices for Better Business Agility by SAP America, Inc.

February 2012 - (Free Research)

With global supply chains, volatile markets, growing volumes of "big data," and advancements in real-time analytics capabilities, technological enablement of sales and operations planning (S&OP) is gaining increasing importance for today's manufacturers. Read this IDC paper to learn more.

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Consolidate Storage Infrastructure and Create a Greener Datacenter by Oracle Corporation

April 2010 - (Free Research)

Read this paper to learn how to find ways to cope with an expanding storage infrastructure, as well as provide continuous access to data stored on reliable and secure media, meet stringent compliance regulations and create operational efficiency while simultaneously cutting costs.

(WHITE PAPER)

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Improve end-users experiences with application monitoring by Nimsoft, Inc.

January 2012 - (Free Research)

This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.

(WEBCAST)

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Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.

November 2008 - (Free Research)

Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.

(WEBCAST)

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Powering the Cloud: Optimizing Data Center and Cloud Operations in an Energy Constrained World White Paper by CA Technologies.

November 2011 - (Free Research)

<p>Discover why data center power consumption has become a driving force behind operational and investment decisions. Gain insight into cloud and IT service providers need for a data center power management solution – one that enables IT to attain a holistic view of demand and consumption at a device, circuit, and phase level.</p>

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Streamline Your Data Center with DCIM Tools

by APC by Schneider Electric

March 2012 - (Free Research)

This talk covers, through a series of examples, how data centre infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.

(WEBCAST)

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Operational Risk Management: A Clear Path to Proactively Managing Risk andEnsuring Operational Continuity by SAP America, Inc.

February 2012 - (Free Research)

Read this paper to learn how to proactively manage and reduce the operational risks that can drive up costs and cause serious incidents. Discover how to give your people the skills and tools necessary to ensure safe operations and ensure operational continuity while delivering return on investment.

(WHITE PAPER)

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E Is for Endpoint: Six Security Strategies for Highly Effective IT Professionals by Lumension

January 2012 - (Free Research)

Security professionals know that effective endpoint protection calls for a layered, defense-in-depth approach. But endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security.

(WHITE PAPER)

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Operational Analytics: Putting Analytics to Work in Operational Systems by Oracle Corporation

March 2012 - (Free Research)

Download this white paper for a better understanding of how to use analytics to improve your day-to-day business operations.

(WHITE PAPER)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

Guide to building an optimised and cost-effective datacentre strategy by ComputerWeekly.com

January 2011 - (Free Research)

The datacentre is increasingly the focus for the need to deliver greater value from IT at lower cost. The challenge for IT managers is to improve operational efficiency and deliver availability and scalability, but to do so with fewer resources.

(WHITE PAPER)

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Introduction to Virtualization by VMware, Inc.

April 2012 - (Free Research)

VMware leads the industry in virtualization technologies that can make up the flexible, virtual IT infrastructures of tomorrow. Attend this webcast to hear from VMware on what virtualization is and the benefits of deploying virtualization technology.

(WEBCAST)

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What You Need to Know About the Costs of Mobility by iPass Inc. (E-mail this company)

January 2012 - (Free Research)

Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.

(WHITE PAPER)

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Creating Business Value Through Location-Based Intelligence by SAP America, Inc.

March 2011 - (Free Research)

In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

(WHITE PAPER)

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