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Leveraging the Talent Supply Chain for a Competitive Advantage by SAP AG
January 01, 2007 - (Free Research)
This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP AG
January 01, 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
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The Systems Channel Leadership Series by Adaptec, Inc.
December 11, 2009 - (Free Research)
In this resource center, you will find white papers and podcasts covering many of your data center needs and questions. Learn about energy efficiency in the data center, hybrid arrays, RAID controllers with zero-maintenance cache protection or on-demand hosting providers. This series addresses data center issues present in every organization.
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The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent
November 23, 2009 - (Free Research)
Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 10, 2009 - (Free Research)
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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Integrating and Automating Composite Applications by BMC Software, Inc
November 14, 2008 - (Free Research)
This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value.
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3 Things Business Decision-Makers Need to Know about SOA by IFS
June 01, 2006 - (Free Research)
Given the increasing importance of service-oriented architecture (SOA), this white paper cuts through the marketing hype surrounding SOA and focuses on the three most important facts you need to know about this groundbreaking technology.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2 by SAP AG
August 01, 2007 - (Free Research)
Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
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Information Enables: Run Your Business Better – and Prove It by Oracle Corporation
September 14, 2009 - (Free Research)
Read this white paper to learn about Oracle’s comprehensive GRC platform and how leading enterprises are turning to Oracle’s new platform to meet the demands of increasingly challenging regulatory mandates while continuing to innovate and grow their business.
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Cost-effective Strategies for Building the Next-generation Data Center by ZT Systems
October 23, 2009 - (Free Research)
This white paper will discuss the forces behind the rise of flexible, cloud-like data center architectures; describe the hardware needs created by those new architectures; and show why custom servers from ZT Systems powered by AMD Opteron™ processors are an exceptional fit for these demanding new data center environments.
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Application Visibility and Monitoring: An Integrated Approach to Application Delivery by Blue Coat
April 16, 2009 - (Free Research)
It's no secret that application performance drives business performance. But to achieve the level of application performance your business demands, you need total visibility into your network infrastructure so you can identify and monitor all your applications and resolve the issues that impede performance.
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Self-Service That Really Serves by Oracle Corporation
June 10, 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
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Compliance Features in the 2007 Microsoft Office System by Microsoft
November 01, 2006 - (Free Research)
This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet the demands of regulatory compliance.
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CRM for the Professional on the Go by BlackBerry
December 2006 - (Free Research)
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Making Sense of the Wireless World - BlackBerry for Wireless LAN by BlackBerry
January 2005 - (Free Research)
This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution.
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Oracle Database 11g for Data Warehousing and Business Intelligence by Oracle Corporation
October 2007 - (Free Research)
This white-paper provides an overview of Oracle Database 11g's capabilities for data warehousing, and discuses its key features and technologies. Discover how to integrate information, perform fast queries, scale to very large data volumes, and more.
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