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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Collaborative Reporting Architecture by Actuate

January 09, 2008 - (Free Research)
The Actuate® Enterprise Reporting platform is designed to create, maintain and deliver the structured account information required by today's most demanding Customer Self-Service and Online Channel applications for the words' l... 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

FlashSystem—Driving Productivity and Efficiency in the Healthcare Industry by IBM

April 2013 - (Free Research)
This informative paper describes how IT pros in the healthcare industry are adopting solid state disks (SSDs) instead of legacy hard disk drive systems that cannot deliver "hot" files fast enough for demanding customers. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects

August 2007 - (Free Research)
In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com. 
(PODCAST) READ ABSTRACT |

Accelerating eCommerce with IBM FlashSystem by IBM

April 2013 - (Free Research)
This white paper offers guidance to stay competitive in today's marketplace by reducing storage access latency and increasing performance for both read and write access while improving user response experience. 
(WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Performance in Reserve: Protecting and Extending Automotive Spare Parts Profitability by Managing Complexity by IBM Line of Business

February 2008 - (Free Research)
Learn from this IBM study how new strategies, transformed processes and next generation technology can minimize the challenges and reduce complexity. 
(WHITE PAPER)

Consolidated Communications Uses IBM SmartCloud Analytics for Predictive Outage Avoidance by IBM

November 2013 - (Free Research)
This brief video explores how a local telephone company, based in Illinois, deployed predictive analytics technology to seamlessly accommodate for the sheer volume of connections to customers. Find out how this technology alleviated the threshold to manage volume and provided IT staff with more time to focus on mission-critical initiatives. 
(VIDEO) READ ABSTRACT |

IT matters again by ComputerWeekly.com

December 2011 - (Free Research)
This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 
(IT BRIEFING) READ ABSTRACT |

Don't Get Duped by Dedupe by Unitrends

May 2013 - (Free Research)
This white paper presents a new, emerging strategy called adaptive deduplication, which delivers the advantages without the capital expense of hardware-based deduplication device. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf

November 2011 - (Free Research)
With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here. 
(EZINE)

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

Planning for Seasonal Orders in Customer Driven Supply Chains by CDC Software - Ross Enterprise

October 2008 - (Free Research)
This white paper discusses the challenges of managing seasonal demand, getting a good forecast, planning production & procurement and managing the fulfillment process. 
(WHITE PAPER) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company

September 2009 - (Free Research)
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. 
(WHITE PAPER) READ ABSTRACT |

Better demand forecasting for amazing operational efficiency by IBM

February 2014 - (Free Research)
View the following brief video to get a firsthand look at how effective business analytics can increase overall efficiency and profitability of your operational processes. Learn how you can improve resource allocation, customer satisfaction, and more. 
(WEBCAST) READ ABSTRACT |

Executive Summary: Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company)

June 2006 - (Free Research)
SiriusDecisions has commissioned a new research study to examine the efficacy of demand creation - from the point of view of prospects and customers you are spending millions of dollars to communicate with. Read this executive summary of our Demand Creation webinar to find out which tactics are viewed most favorably in b-to-b marketplace. 
(CASE STUDY) READ ABSTRACT |

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America, Inc.

March 2007 - (Free Research)
Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Linux 6 Scalability by DLT Solutions.

March 2011 - (Free Research)
Scalability is one of the areas of focus in Red Hat Enterprise Linux 6. The importance of scalability is driven by the convergence of several factors, which have combined to create a strong customer demand for a high performance, production ready Linux infrastructure. Read this paper to learn more about scalability and Red Hat Enterprise Linux 6. 
(WHITE PAPER) READ ABSTRACT |

Producing to Order: Discrete Manufacturers and Customer Demand by SAP America, Inc.

August 2009 - (Free Research)
Find out how discrete manufacturers are becoming truly customer-centric by pursuing or planning a variety of initiatives, including the improvement of customer service and the closer integration of customers into product design. The greatest impact is expected from plans to implement demand-driven manufacturing. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
(WHITE PAPER) READ ABSTRACT |

Stages of Transformation: The Demand-Driven Journey Begins with the End by SAP America, Inc.

September 2008 - (Free Research)
This Report is intended to map the journey companies are making to build demand driven Value Chains. It includes a four-stage maturity model, and identifies the projects and appropriate technology components needed to transition through each stage. 
(WHITE PAPER) READ ABSTRACT |

Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company)

May 2006 - (Free Research)
Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. 
(WEBCAST) READ ABSTRACT |

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc.

March 2010 - (Free Research)
Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform. 
(WHITE PAPER) READ ABSTRACT |

Real Time Service Visualization For Your NOC by InfoVista Corporation

July 2011 - (Free Research)
This whitepaper offers a solution to help the operations manager deal with these complex demands. See how you can isolate, diagnose, and resolve the issues that impact service management. 
(WHITE PAPER) READ ABSTRACT |

Customer experience success in the age of mobile by Hewlett-Packard Limited

February 2014 - (Free Research)
This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base. 
(WEBCAST) READ ABSTRACT |

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