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How to tackle trust and co-operation by ComputerWeekly.com
November 10, 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 16, 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.
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Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 25, 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
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The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 25, 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.
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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
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The 2011 Handbook of Application and Service Delivery by CA Technologies.
August 01, 2011 - (Free Research)
A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges.
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From Idea to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market by SAP America, Inc.
September 30, 2011 - (Free Research)
Many organizations still struggle with siloed operations for lack of a clear path to collaboration. But with the right IT strategy and organizational change, a company can enable collaboration beyond its four walls and extend out to suppliers, customers, and partners, integrating all processes from idea to delivery. Read this paper to learn more.
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Optimize your Private Cloud with a Hybrid Service Delivery Model by Hewlett-Packard Company
December 07, 2011 - (Free Research)
When moving to the cloud, utilizing the latest solution can help ease the transition, enabling an agile set of service delivery capabilities across all IT domains. Read this white paper to learn more about how this technology utilizes a hybrid service delivery model to optimize the business value of your cloud.
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Thinking About Moving to Service Delivery by CA Technologies.
June 10, 2011 - (Free Research)
While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you.
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Forward Error Correction (FEC) for Video Streaming and File Delivery Solutions by QUALCOMM Incorporated
February 07, 2012 - (Free Research)
Forward error correction (FEC) technology protects against network packet loss. Content delivery solutions using FEC have numerous user experience and cost advantages. This paper provides a technical overview of RaptorQ, the best available application-layer FEC technology.
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The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value by SAP America, Inc.
December 31, 2011 - (Free Research)
Idea-to-delivery is an approach to delivering customer value that takes into account today's highly volatile, regulated, globally interconnected, and trading partner-dependent business environment. In this paper, find an action plan with the evolutionary steps companies can take today to move toward this new approach.
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IDC Vendor Spotlight: Leveraging Next-Generation Service Delivery In The Cloud by CSC
January 12, 2012 - (Free Research)
Changing business requirements and customer demands are pushing cloud to the forefront. Access this exclusive report from IDC to investigate the key benefits that cloud has over traditional delivery models, current market trends, cloud offerings and challenges providers are facing.
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Industrializing Agile Software Delivery with ALM 2.0+ by CollabNet
January 19, 2012 - (Free Research)
In this webcast learn how IT departments have increased developer productivity, saved millions, and realized governance by implementing DevOps. ALM 2.0+ fosters integration with operations and accepts tool and platform heterogeneity, helping FT1000 customers worldwide transitioning to DevOps.
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Virtualization: Benefits, Challenges, and Solutions by Riverbed Technology, Inc.
November 07, 2011 - (Free Research)
Riverbed® Stingray™ Traffic Manager makes it easy to migrate and scale data on demand, and is also the only application delivery solution available as an easily deployed virtual appliance.
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Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 09, 2012 - (Free Research)
Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
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Application delivery for dynamic, mobile networks by SearchNetworking.com
November 30, 2011 - (Free Research)
This expert webcast highlights how you can ensure application performance from end to end from the data center all the way to mobile devices.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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