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Featured Sponsors
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Thinking About Moving to Service Delivery by CA Technologies.
June 10, 2011 - (Free Research)
While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you.
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Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 09, 2012 - (Free Research)
Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
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Cisco Prime for Enterprise Products At-A-Glance by Cisco Systems, Inc.
January 25, 2012 - (Free Research)
This is an outline of the features and benefits of a portfolio of management products to help your IT department more effectively manage their networks and the services delivered.
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How to Deliver Modern Apps Faster by Hewlett-Packard Company
November 22, 2011 - (Free Research)
Read this white paper to learn how to automate and better manage the planning, testing and decision-making activities required for the application delivery lifecycle in order to release better-quality applications in less time.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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Cisco Prime NAM Everywhere by Cisco Systems, Inc.
January 26, 2012 - (Free Research)
Learn how you can overcome the challenges presented when IT transformation takes place. Ease manageability and enable quick access to network information with a solution that gives you end-to-end network visibility.
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Cisco Prime for Enterprise At-A-Glance by Cisco Systems, Inc.
January 25, 2012 - (Free Research)
As networks are evolving and transforming, so must the management approaches taken. Read this asset to learn about a grouping of management products to help effectively manage your network and the services it delivers.
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IT Leaders Roundtable: Ensuring Application Performance by CA Technologies.
August 19, 2011 - (Free Research)
Emerging service delivery models are changing the nature of the application lifecycle. Cloud computing and managed services promise cost and flexibility benefits, but make the performance of applications dependent on services outside the enterprise. Read on to learn how industry experts are addressing these challenges.
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Identity Governance: The Business Imperatives by CA Technologies.
August 02, 2010 - (Free Research)
Identity Governance involves various identity-related processes including cleaning up existing user entitlements, building accurate role models and enacting policies and processes which help ensure delivery of appropriate privileges to users. Continue reading to learn more.
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Gaining Visibility into IT Performance by Hewlett-Packard Company
November 28, 2011 - (Free Research)
Read this paper to discover an automated, dashboard-driven, comprehensive system— customizable at the CIO and departmental level— that provides detailed visibility into every aspect of IT performance.
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3 Steps to Service Assurance: Fostering Effective Data Collection, Analytics, and Reporting by CA Technologies.
June 24, 2011 - (Free Research)
The process of capturing and analyzing data from many sources for a clear picture of network performance and distributing these metrics can pose a complicated challenge. The effort is worthwhile - successfully performing these activities helps IT identify and isolate problems before they cripple the delivery of critical business services.
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The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research)
This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
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Evaluation of managed print service suppilers by ComputerWeekly.com
January 25, 2011 - (Free Research)
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
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IT Executive Forum: Assuring Application Service Quality from Start to Finish by CA Technologies.
June 10, 2011 - (Free Research)
Offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change. In this video segment, learn how to plan and deploy applications and services on time and on budget.
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Leveraging security from the Cloud by IBM
July 01, 2011 - (Free Research)
Cloud computing is a flexible, cost-effective and proven delivery platform for providing business or consumer IT services over the Internet. This whitepaper discusses the who, what, when, why and how of cloud-based security services.
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The Network Manager Checklist for Cloud by Global Knowledge
January 17, 2012 - (Free Research)
Preparing a cloud-ready network is a challenge for IT pros. Access this network manager checklist to explore the top 5 hot spots for admins.
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The network’s growing role in securing the cloud by Juniper Networks, Inc.
December 12, 2011 - (Free Research)
Cloud computing is starting to become more the norm than the exception for IT delivery. Learn about the increasing acceptance of the cloud, cloud security, IT control, consumerization, and more!
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Lending and Credit Solution Brief by ILOG, an IBM Company
April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
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Risk Management and Product Delivery in Consumer Lending by ILOG, an IBM Company
September 2008 - (Free Research)
Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.
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