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Leverage WFM for exceptional customer experiences by Infor WFM Workbrain
December 16, 2011 - (Free Research)
Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.
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Mobile coupon technology by ComputerWeekly.com
November 11, 2010 - (Free Research)
Juniper Research defines a mobile coupon as “a coupon sent to and stored on a mobile phone that can be exchanged for a rebate, a financial discount etc. at a retailer or merchant when the consumer purchases a product.”
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Measuring the TCO of Tape Storage Solutions by Oracle Corporation
March 01, 2010 - (Free Research)
This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc
(E-mail this company)
July 2006 - (Free Research)
Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc
(E-mail this company)
May 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.
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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 2011 - (Free Research)
This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
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The 2011 Handbook of Application and Service Delivery by CA Technologies.
August 2011 - (Free Research)
A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges.
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Video: Desktop Virtualization Delivery Models by Dell, Inc. and Intel
June 2011 - (Free Research)
This webcast discusses several delivery models for desktop virtualization, brought to you by Dell, Inc. These four, distinct options are sorted by process of implementation, ownership and operation of the finish solution.
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From Idea to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market by SAP America, Inc.
September 2011 - (Free Research)
Many organizations still struggle with siloed operations for lack of a clear path to collaboration. But with the right IT strategy and organizational change, a company can enable collaboration beyond its four walls and extend out to suppliers, customers, and partners, integrating all processes from idea to delivery. Read this paper to learn more.
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Optimize your Private Cloud with a Hybrid Service Delivery Model by Hewlett-Packard Company
December 2011 - (Free Research)
When moving to the cloud, utilizing the latest solution can help ease the transition, enabling an agile set of service delivery capabilities across all IT domains. Read this white paper to learn more about how this technology utilizes a hybrid service delivery model to optimize the business value of your cloud.
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Thinking About Moving to Service Delivery by CA Technologies.
June 2011 - (Free Research)
While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you.
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Forward Error Correction (FEC) for Video Streaming and File Delivery Solutions by QUALCOMM Incorporated
February 2012 - (Free Research)
Forward error correction (FEC) technology protects against network packet loss. Content delivery solutions using FEC have numerous user experience and cost advantages. This paper provides a technical overview of RaptorQ, the best available application-layer FEC technology.
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The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value by SAP America, Inc.
December 2011 - (Free Research)
Idea-to-delivery is an approach to delivering customer value that takes into account today's highly volatile, regulated, globally interconnected, and trading partner-dependent business environment. In this paper, find an action plan with the evolutionary steps companies can take today to move toward this new approach.
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IDC Vendor Spotlight: Leveraging Next-Generation Service Delivery In The Cloud by CSC
January 2012 - (Free Research)
Changing business requirements and customer demands are pushing cloud to the forefront. Access this exclusive report from IDC to investigate the key benefits that cloud has over traditional delivery models, current market trends, cloud offerings and challenges providers are facing.
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Industrializing Agile Software Delivery with ALM 2.0+ by CollabNet
January 2012 - (Free Research)
In this webcast learn how IT departments have increased developer productivity, saved millions, and realized governance by implementing DevOps. ALM 2.0+ fosters integration with operations and accepts tool and platform heterogeneity, helping FT1000 customers worldwide transitioning to DevOps.
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Virtualization: Benefits, Challenges, and Solutions by Riverbed Technology, Inc.
November 2011 - (Free Research)
Riverbed® Stingray™ Traffic Manager makes it easy to migrate and scale data on demand, and is also the only application delivery solution available as an easily deployed virtual appliance.
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Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 2012 - (Free Research)
Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
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Application delivery for dynamic, mobile networks by SearchNetworking.com
November 2011 - (Free Research)
This expert webcast highlights how you can ensure application performance from end to end from the data center all the way to mobile devices.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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