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20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company March 02, 2009 - (Free Research) How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.  (ANALYST REPORT) READ ABSTRACT |

Austin Energy – Implementing Effective BI and Data Warehousing in Weeks by Infobright, Inc. November 16, 2010 - (Free Research) This case study looks at how an Austin, TX energy company, Austin Energy, has incorporated business intelligence (BI) best practices to achieve effective data warehousing in a matter of weeks.  (CASE STUDY) READ ABSTRACT |

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications by Microsoft Corporation India Pvt Ltd October 2008 - (Free Research) This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.  (WHITE PAPER) READ ABSTRACT |

Requirements Definition as the Foundation for Effective Software Delivery by IBM March 2009 - (Free Research) This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas.  (WHITE PAPER) READ ABSTRACT |

Aligning Application Infrastructure with Business through SOA Delivery by F5 Networks March 2007 - (Free Research) A successful SOA implementation relies as much on the flexibility of your network as it does the services which will be delivered on it. This white paper explores the unique challenges when implementing a service oriented architecture.  (WHITE PAPER) READ ABSTRACT |

The Invisible Thread: Driving Innovation through Software in Smart Products by IBM May 2010 - (Free Research) Get the help your organization needs to link product paths into an intelligent whole, using software as the invisible thread to make it happen. This white paper examines software delivery for smart products, plus strategies for turning software development evolution into a business practice, and more.  (WHITE PAPER) READ ABSTRACT |

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.  (EBOOK) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc. January 2011 - (Free Research) Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.  (WEBCAST) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc. March 2010 - (Free Research) The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value.  (WEBCAST) READ ABSTRACT |

How SAP Users hold the key to Business Process Improvement by Winshuttle, LLC February 2011 - (Free Research) This paper highlights the key role that SAP users play in enabling their organizations to improve processes, and discusses how their expertise is lost in some of the traditional approaches companies use to try to improve processes. Learn an alternative “user-centric” approach that will enable companies to measurably improve their processes.  (WHITE PAPER) READ ABSTRACT |

Fujitsu Interstage Business Process Manager - Creating AGILE BPM by Fujitsu America, Inc. January 2011 - (Free Research) Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work.  (WHITE PAPER) READ ABSTRACT |

Interstage Business Process Manager v11 Architecture Whitepaper by Fujitsu America, Inc. January 2011 - (Free Research) Interstage BPM's superior architecture lets business users and IT professionals collaborate on defining and refining business processes. It empowers knowledge workers to stretch processes to fit to the business needs and it provides developers with the ability to easily create and deploy high performance process-based applications.  (WHITE PAPER) READ ABSTRACT |

Boost IT Visibility & Value with Service Catalog by ServiceNow November 2012 - (Free Research) "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."  (WHITE PAPER) READ ABSTRACT |

Best Practices for Automating SAP® Order-to-Cash by Winshuttle, LLC December 2008 - (Free Research) This white paper describes how SAP® Business Suite customers can use Winshuttle software to automate the Order-to-Cash business process through the user-enabled loading of Excel data.  (WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

SharePoint 2010: The Future of Enterprise Content Management by AvePoint, Inc. February 2011 - (Free Research) This paper discusses ECM’s key objectives, vital ECM functions, SharePoint’s native ECM capabilities, and how AvePoint’s DocAve Software Platform helps unleash the platform’s full potential with regard to ECM initiatives.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies. December 2011 - (Free Research) Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.  (WHITE PAPER) READ ABSTRACT |

Solutions for Automating Invoice Processing by SEEBURGER October 2008 - (Free Research) This paper focuses on the automation of accounts payable processes - a task that used to be largely paper-based and cumbersome.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

A New Model for Healthcare Transformation by Dell, Inc. June 2012 - (Free Research) This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.  (WHITE PAPER)

10 Ways Excel Drives More Value From Your SAP® Investment... While Making Your SAP Life Easier by Winshuttle, LLC August 2010 - (Free Research) This white paper highlights 10 ways Winshuttle's tools and applications utilize Microsoft Office applications and allow you to optimize your SAP investment. The benefits outlined in this white paper are realized by the reduction of SAP operational costs, delivering across the board efficiencies and accelerating top and bottom line improvements.  (WHITE PAPER) READ ABSTRACT |

Simplify the User Experience: Enable Business Users to Automate the Integration of Microsoft Office Business Applications with the SAP Business Suite by Winshuttle, LLC December 2008 - (Free Research) This white paper describes how Winshuttle data management applications enable finance, accounts payable/receivable, purchasing, human resources and production planning teams to easily automate the incorporation of Excel data into an SAP solution.  (WHITE PAPER) READ ABSTRACT |

Whitepaper: Balancing the Outsourcing Equation by Blueprint Software Systems Inc. April 2013 - (Free Research) This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management.  (WHITE PAPER) READ ABSTRACT |

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER October 2008 - (Free Research) B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.  (WHITE PAPER) READ ABSTRACT |

Under Armour Improves Performance of SAP Data Loading with Winshuttle by Winshuttle, LLC December 2008 - (Free Research) Winshuttle streamlined Under Armour's seasonal product creation process, reducing manual data entry by 80% while empowering end-users to run data transfers without excessive IT intervention.  (CASE STUDY) READ ABSTRACT |

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