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Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Seven Things That You Can Do If You Want to Embrace the Consumerization of IT by Good Technology March 2012 - (Free Research) Discover what you can do to embrace the consumerization of IT, letting your employees pick devices and applications of their choice while maintaining the security your organization needs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Expert e-zine: Business application strategy, from ERP to the cloud and beyond by SearchSAP March 2012 - (Free Research) In this first issue of Business Applications Digest, find advice from industry insiders on mastering the five success factors for enterprise resource planning (ERP) upgrades, choosing the best fit between 'best of breed' business intelligence (BI) and built-in ERP tools, and how to take advantage of the latest Software as a Service (SaaS) trends.  (EZINE)

E-Guide: Expert guide to hybrid cloud computing by Fujitsu America, Inc. November 2011 - (Free Research) Hybrid clouds are gaining popularity with businesses for combining the best of private and public cloud computing. Access this expert e-guide to answer all your questions about hybrid clouds.  (EGUIDE) READ ABSTRACT |

McAfee Total Protection for Secure Business by Insight March 2010 - (Free Research) McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor.  (WHITE PAPER) READ ABSTRACT |

Maximizing the Benefits of Virtualization with Dell and Citrix by Dell | EqualLogic December 2008 - (Free Research) Join us for this live eSeminar to learn important considerations in your virtualized server and storage environments.  (WEBCAST) READ ABSTRACT |

Moving to BI Publisher - Now What? Best Practices in Document Delivery Webcast by STR Software October 2010 - (Free Research) Learn about native Oracle E-Business Suite BI Publisher document delivery functionality including an overview of bursting control files, what an example looks like and how you upload a bursting control file into Oracle EBS.  In addition, you will learn about advanced fax and email technology available to Oracle E-Business Suite users.  (WEBCAST) READ ABSTRACT |

Avoiding Data Center Costs through Managed Application Delivery Services: Getting the Computing Resources You Need with Minimal Investment by Akamai Technologies February 2009 - (Free Research) In this white paper, Stratecast identifies operating and capital expenses associated with traditional data center options, including private data centers, co-located options, and managed hosting. The cost data will provide a valuable baseline for enterprises to compare against alternatives such as Akamai's dynamic Web acceleration services.  (WHITE PAPER) READ ABSTRACT |

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc. June 2009 - (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.  (WHITE PAPER) READ ABSTRACT |

Bringing Mobile Multimedia to Best-In-Class Smartphones: Addressing end user demand for high-quality mobile TV by Alcatel-Lucent August 2010 - (Free Research) The incredible speed with which end users are adopting advanced smartphones has created a new market opportunity for mobile network providers. Read this paper to find out so much more.  (WHITE PAPER) READ ABSTRACT |

Building Your Business Case for Best-Practice IT Services Delivery by Oracle Corporation June 2009 - (Free Research) Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.  (WHITE PAPER) READ ABSTRACT |

The 2012 Application & Service Delivery Handbook by CA Technologies. July 2012 - (Free Research) Take control of your apps and start improving service delivery today with the help of this handbook. Filled with best practices, common challenges and planning tips, this resource has the tools you need to help ensure things are running smoothly. Read on to get started.  (WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist November 2010 - (Free Research) Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!  (WHITE PAPER) READ ABSTRACT |

eGuide: Keys to improving WAN application delivery by BlueCoat August 2011 - (Free Research) This e-guide discusses how gaining visibility into WAN application performance results in better overall WAN management and how you can make it happen. Additionally, uncover best practices on how you can improve application delivery in order to boost overall user experience.  (EGUIDE) READ ABSTRACT |

E-Guide: Improving the performance of Web traffic and application delivery: Expert roadmap by Coyote Point Systems, Inc. October 2011 - (Free Research) This expert E-Guide discusses best practices on how to ensure successful network application delivery and what you can do to improve the performance of Web traffic.  (EGUIDE) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix August 2008 - (Free Research) This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization.  (WHITE PAPER) READ ABSTRACT |

Think You Have an Application Delivery Strategy?: The Role of Application Delivery Services Within the Enterprise by Akamai Technologies February 2009 - (Free Research) Read this white paper to learn about the importance of network performance in optimizing all IP-based applications as well as web-based applications. Optimizing application traffic flows can only be achieved by subscribing to an Application Delivery Service (ADS) offered by a managed service provider.  (WHITE PAPER) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc. March 2009 - (Free Research) Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet.  (ARTICLE) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.  (VIDEOCAST) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Best TCO for Server Virtualization by Citrix March 2009 - (Free Research) Download this podcast and learn how Citrix virtualization solutions can dramatically simplify computing in your organization.  (PODCAST) READ ABSTRACT |

CA White Paper: Getting Started with a Project Management Office (PMO) by CA Technologies. September 2007 - (Free Research) This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).  (WHITE PAPER) READ ABSTRACT |

BIG-IP Local Traffic Manager by F5 Networks The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, enabling organizations to effectively and competitively run their business  (HARDWARE PRODUCT)

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix May 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.  (WHITE PAPER) READ ABSTRACT |

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